Agent Service Desk
Posted on :
26-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 751845
- Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs
- To ensure the correct functioning and maintenance of systems and products serviced by Service Operations
- Act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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