BitOasis

A-Z customers relations, responsible for all customer support and answering all inquiries and complaints on social media and online channels. Take the conversation offline and contact the customer directly to resolve any issues directly. They will be trained on several CRM pl More...

A-Z customers relations, responsible for all customer support and answering all inquiries and complaints on social media and online channels. Take the conversation offline and contact the customer directly to resolve any issues directly. They will be trained on several CRM pl More...

We’re looking for Community Management Specialist to help us position ourselves as the market leaders in the crypto space in the region. The Community Engagement Specialist is responsible for protecting the BItOasis brand online. Be its eyes and ears and provide customers with More...

We’re looking for Community Management Specialist to help us position ourselves as the market leaders in the crypto space in the region. The Community Engagement Specialist is responsible for helping us build and manage our online communities and be part of the BitOasis missio More...

Maintaining a positive, empathetic, and professional attitude towards customers at all times Responding promptly to customer inquiries through various channels Acknowledging and resolving customer complaints in a professional manner Keeping records of customer interactions, comment More...

Gather user feedback on BitOasis products and services and provide reports to enhance the customer experience. Support the team with social media content, ideation, proactive initiatives, and community-building initiatives. Proactively engage with the communities online and work o More...

Managing accounts assigned by Manager Converting assigned accounts to higher levels in segment matrix Keep records of client comments and feedback Communicating with clients to understand their needs and explain product value. Acting as a client advocate to Build and strengthen More...

Organize and manage the incident management function Lead the selection and implementation of an effective Security information and event management (SIEM) system Collaborate with engineering team to enable appropriate logging in Apps, Infra and Network devices Implement threat I More...

Managing accounts assigned by Manager Converting assigned accounts to higher levels in segment matrix Keep records of client comments and feedback Communicating with clients to understand their needs and explain product value. Acting as a client advocate to Build and strengthen More...

Manage a team of Quality assurance specialists. Prepare and share weekly, monthly reports with your direct manager in timely manner. Prepare and update the templates and translation requests for (scripts, shift briefs, Terms & Conditions, IVR scripts etc...) Create and update More...

Maintaining a positive, empathetic, and professional attitude towards customers at all times Responding promptly to customer inquiries through various channels Acknowledging and resolving customer complaints in a professional manner Keeping records of customer interactions, comment More...

Gather user feedback on BitOasis products and services and provide reports to enhance the customer experience. Support the team with social media content, ideation, proactive initiatives, and community-building initiatives. Proactively engage with the communities online and work o More...

We’re looking for Community Management Specialist to help us position ourselves as the market leaders in the crypto space in the region. The Community Engagement Specialist is responsible for helping us build and manage our online communities and be part of the BitOasis missio More...

We’re looking for Community Management Specialist to help us position ourselves as the market leaders in the crypto space in the region. The Community Engagement Specialist is responsible for protecting the BItOasis brand online. Be its eyes and ears and provide customers with More...

A-Z customers relations, responsible for all customer support and answering all inquiries and complaints on social media and online channels. Take the conversation offline and contact the customer directly to resolve any issues directly. They will be trained on several CRM pl More...