Customer Need Jobs in Amman

Collaborate with stakeholders across the marketing unit to understand business challenges, goals and data landscape Identify opportunities and implementing data solutions to drive the analytical capabilities of the Customer Base Management unit Collect, import and clean data from More...

Responsible for the leadership and development of a successful team that incorporates new initiatives, efficiencies and technologies as appropriate while keeping the team motivated and enthusiastic and looking forward to achieve their target and the business objective. Management o More...

Develop client portfolios Improve and sustain business growth Use data collection and analysis to improve the customer experience Train customer support representatives Implement specific strategies for both sales and customer service

Handling onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help customers set-up their accounts, populate their data, apply their policies and educate their em More...

Handle customers’ interactions Communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests as per the set processes and More...

A very friendly and relaxed work environment, with flexible hours, A world-class team that you can learn a lot from, Attention to your personal and professional growth, Competitive compensation, Transparency across the company, A team that often has interesting, entertaining, e More...

Answer customers’ calls, answer their questions and help with their inquiries. Resolve product or service problems by clarifying the customer’s complaint: determining the cause, selecting the best solution, following up to ensure resolution. Recommend potential product More...

Setting up company accounts for new customers. This multi-step process requires that the Officer understands the current processes of the new Customer and customize their account to match it in the best way possible. It also involves coordinating with the Technical team at Logistaa More...

Handle customers’ interactions Communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests as per the set processes and More...

Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territory Build relationships and collaborate with sales teams and both internal and external partners to achieve renewal an More...

About the job Responsibilities: . Providing customer support by attending to customers' requests & inquiries for Import & Export Shipments. . Ensure accurate and timely handling of the documentation process for RORO, General Cargo, and Container Shipments More...

Responsible for handling customers’ interactions Responsible for communicating with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct re More...

Replying to our customers via social media and phone. Advising Customers on which products suits them best. Tracking and controlling the delivery process. Helping dissatisfied customers. Contacting influencers and high-profile individuals and sending them gift boxes.

Description: Provide superior customer experience and create WOW moments when answering questions or requests from customers or the public. Typically answer incoming phone calls, and interact with customers by email, social media or live chat. Often handle orders processing, returns, More...

Role Definition This role will be responsible for Managed Services PnL, Customer SLAs, Customer Satisfaction, Process Adherence and People Management across (Tech Experts, MIS Analysist, Shift Management). Contribute towards Company goals, constantly ensure improvement in the way of w More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Customer service employees are required to work on an hourly basis, as the work will be from home: Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home 4- Writing in Arabic and English 5- Speak in English 6- He More...

Handing a high volume of in-bound calls and greet customers in a courteous and professional manner. Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner. Provide product and service information to our customers. Promote products and s More...

Will be esponsible for handling customers’ interactions Will communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests More...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete i More...