Trainer

About the Job

Principal Functions & Responsibilities

• Delivers classroom training learning experiences.
• Adheres to Training Department SOPs for training delivery, evaluation, and training records
• Participates Training Department meetings and completes developmental assignments Contributes to the Training Development when required
• Uses technology to manage employee training records, administer assessments and surveys
• While there is no training, s/he compromises to act as a mentor and floor support in order to make sure the agents are producing loans
• Perfect attendance and participation in every Training class schedule

Job Requirements

Minimum Requirements:

• 1-2 years –Training development and delivery experience; training experience in BPO setting is preferred.
• Graduate of any 4-year course
• Strong command of the English language
• Teaching skills
• Classroom Training Delivery
• Classroom Management
• Time Management
• Adult Learning Principles
• Training Program Evaluation
• Presentation and Verbal Communication
• Written Communication
• Open to Feedback
• Extreme responsibility
• Extreme commitment to the challenge