Service Project Manager 1

Description:

* Customer driven success oriented.

*Assists in managing internal Customer Service projects with a focus on time, quality and cost.

* (or specific) methods to optimally achieve the project goals (e.g. planning controlling, reporting, claim management, risk management, management of internal and external stakeholders.). Possible long term certification path if there is a transition to permanent employment

* Contributes to organizational learning by conducting lessons learned, continuous improvement and sharing information with the Customer Service organization.

* Adheres to respective guidelines (e.g. tax regulations, Export Control, EHS).

* Projects vary in size and scope, but Service Delivery Projects with external customers are covered by * May be involved in the negotiation and planning of projects to ensure the achievement of the project goals at an early stage. May be placed in charge of small projects as part of training. However, main focus is to facilitate the execution of project/program solution plan as defined by lead PM for project. Responsible for delivery of results for the respective process steps. May guide technical or administrative staff. Acts as a functional process resource on projects or programs. Contributes to continuous improvement plan. May perform active role in maintaining functionally focused client relationships.
1-3 years of similar work experience preferred. Job will also focus on applying and expanding acquired knowledge base. Application of knowledge in increasingly both broader professional and managerial context. Basic level of professional judgment competence. Improves processes within specialized area. Impacts team results.
Must be highly organized and able to keep track of status on multiple project support efforts. Also must be comfortable working in a stressful environment. Work environment will be deadline focused as a part of completion of work efforts. SAP knowledge a plus.