Principal Machine Learning Scientist Viator

About Viator

Viator a Tripadvisor company is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300000 travel experiences to exploreeverything from simple tours to extreme adventures (and all the niche interesting stuff in between)making memories that will last a lifetime has never been easier. With industry leading flexibility and lastminute availability its never too late to make any day extraordinary. Viator. One app 300000 travel experiences youll remember.

Our Team
Our Data Science and Machine Learning group at Viator consists of 12 experts who build and maintain the models that power our marketplace. We recruit top talent globally providing them with the skills and tools they need for their growth. Our team is central to Viator helping business service product managers engineers and many others make informed decisions. Were also committed to enhancing our customers search experiences ensuring they are fast relevant and tailored to their preferences.

About the opportunity

Were seeking ambitious data scientists/ML scientists who are eager to join a toptier machine learning team. Youll tackle realworld challenges like dynamic pricing realtime customer intent predictions sorting and ranking and processing unstructured data for personalised content. Youll not only be handson with building and managing models but also shape our longterm research goals. Your contributions will influence user experiences shape product roadmaps and pioneer models that benefit millions of customers and thousands of suppliers.

You will work on

• Design code experiment and implement models and algorithms to enhance customer satisfaction increase supplier value optimize business results and ensure infrastructure efficiency.
• Analyse large datasets including daily customer events product destination supplier and pricing info extracting key insights to spur innovation and improvement.
• Collaborate with product managers and various business stakeholders to ensure topquality outcomes to meet internal objectives.
• Investigate and adopt innovative concepts that offer tangible benefits.
• Employ techniques like Deep Learning Bayesian Modelling Large Language Models Product embedding Recommendation Systems and Computer Vision.

To be successful in the role youll need:

• 5 years of handson data science experience.
• Indepth knowledge of AI/ML/DL Statistics and related opensource libraries.
• Awareness of current ML techniques keen on selfimprovement and striving to solve realworld data challenges.
• Strong skills in SQL and at least one programming language.
• Experience in ML model productization and a grasp of MLOps.
• To be comfortable in code reviews discussing architecture and collaborating with a multidisciplinary team for regular model deployments.
• Experience in deploying online solutions and analysing realtime results through A/B testing.
• To be passionate about mentoring junior members of the team and have a strong desire to help us perform to the best of our ability.
• Leadership qualities autonomy and team collaboration skills.
• Clear communication skills awareness of the audience and proactive sharing of findings. Actively involved in business networking and able to communicate complex ideas across the business simply and effectively.

Desired qualifications:

• Masters or PhD in Computer Science Operations Research Statistics or related quantitative disciplines.
• Knowledge in Large Language Models (LLM) dynamic pricing image processing or recommendation systems.
• Prior experience in ecommerce or at an Online Travel Agency.

Perks of Working at Viator

• Competitive compensation packages (routinely benchmarked against the latest industry data) including base salary annual bonus and equity.
• Work your way with flexibility to suit your lifestyle. Viator takes a remotefriendly approach to collaboration across a worldwide team with the option to join onsite as often as youd like.
• Flexible schedule. Worklife balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel wellness or whatever suits you.
• Travel perks. We believe that travel is employee development so we provide discounts and more.
• Employee assistance program. Were here for you with resources and programs to help you through lifes challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values

• We aspire to lead. Tap into your talent ambition and knowledge to bring us and you to new heights.
• Were relentlessly curious. We push beyond the usual the known the thats just how its done.
• Were better together. We learn from accept respect support and value one another and are creating something remarkable in the process.
• We serve our customers always. We listen question respond and strive for wow moments.
• We strive for better not perfect. We wont get it right the first time or every time. Well provide a safe environment in which to make mistakes iterate improve and grow.
• Our workplace is for everyone as is our people powered platform. At Tripadvisor we want you to bring your unique identities abilities and experiences so we can collectively revolutionize travel and together find the good out there.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message.

#Viator

#LIHYBRID