Senior Principal Consultant Service Now Architect

David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find SeniorPrincipal Consultant Service Now Architect

Position:Senior Principal Consultant Service Now Architect

Location: Lisbon Portugal

Work Model: Hybrid

Employment type: Contract

Main Responsibilities

Provides technical leadership to the team

Creates and maintains a detailed view of the existing architecture

Designs and collaborates with Business Process Analysts and Developers in the creation of a HighLevel Solution Design Document.

Defines and communicates at an architectural and design level technical solutions aligned with business problems and systems architecture.

Ensures technical governance processes and policies are being adhered to.

Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.

Creates and maintains a detailed view of integrations

Creates and maintains a Technical Implementation Roadmap.

Resolves technical escalations including responding to defects

Participates in process workshops

Works closely with client enterprise architecture team and client ServiceNow Teams

Periodically Reviews Configuration to ensure Platform health

Assesses instance health (performance manageability usability scalability upgradability and security) by conducting ServiceNow Health Scan

Review design and code per sprint to ensure quality

Provides handson assistance with the detailed design and implementation approach of selected projects.

Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client.

Maintains expert knowledge of the ServiceNow platform products capabilities and ecosystem.

Assists in migrating configuration across instances

Support COE in the continuous development of training paths for professional advancement.

Contribute to the ongoing definition of best development and solution practices.

Lead training workshops as a means to spread experiences gained across the practice.

Requirements

Certified System Administrator (CSA) plus one Mainline certification (CSM /HRSD/ITSM/GRC etc.)

Excellent communication Skills for clientfacing roles.

Hands on Experience on Projects

IT Graduate

Preferred Qualifications/ Skills

Bachelor of Technology

Master of computer application

Master of Technology

Bachelor of Science in Computer Science