Lobby Ambassador
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Job Description
• Consistently offer professional, friendly and engaging service
• Greet all guest as they enter and exit the hotel while ensuring service standards are followed
• Engage in conversation with first time visitors, showing them the lobby and offering directions as required
• Assist guests regarding hotel facilities and promotions in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies
• Other duties as assigned
Qualifications:
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Previous guest service experience required
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Must possess a professional presentation
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Must possess outstanding guest services skills and sophisticated verbal communication skills
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Strong interpersonal and problem solving abilities
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Highly responsible & reliable
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
