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Call Center Representative
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Call Center Represen....
drjobs Call Center Representative العربية

Call Center Representative

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2 Vacancies
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Jobs by Experience

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2 - 0 years

Job Location

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Cairo - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

2 Vacancies

Job Description

Req ID : 583974

Job Description

  • Manage large amounts of outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell services when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative target

Job Requirements

  • Bachelor degree in any field
  • Positive Attitude.
  • Excellent Command of English
  • Knowledge of call center tracking systems
  • Very good computer skills.
  • Interpersonal skills
  • Excellent communication skills
  • Paints Experience is preferable

Employment Type

Full Time

Company Industry

Call Center / BPO / KPO / Outsourcing

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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