Collections Specialist Fluent English Speakers Only
Posted on :
21-05-2024
Employer Active
1 Vacancy
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Job Description
- We are Hiring a Customer support Associate (Voice)
- Salary : 18,000/- to 20,000/- per month
- Shift: Night (7 PM to 4 AM)
- Location : Carnival Infopark, Kakkanad, Kochi, Kerala
- Experience: 0 to 3 years in Bpo / Customer Support
- The candidate Should have excellent fluency in English.
Requirements
- Explaining the practice procedures to new patients via call/mail.
- Dealing with all requests in an efficient and courteous manner.
- Answering telephone calls and dealing with face to face enquiries.
- Scheduling appointments for patients.
- Updating computer system with appointments and personal details.
- Call patients to remind them of upcoming appointments.
- Making daily sales reports and sending mail to managers.
- Doing day close and make sure to synchronize the system.
Explaining the practice procedures to new patients via call/mail. Dealing with all requests in an efficient and courteous manner. Answering telephone calls and dealing with face to face enquiries. Scheduling appointments for patients. Updating computer system with appointments and personal details. Call patients to remind them of upcoming appointments. Making daily sales reports and sending mail to managers. Doing day close and make sure to synchronize the system.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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