Account Manager

About the Job

• Manage the leads from marketing.
• Contact leads to close sales.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Build and maintain strong, long-lasting client relationships.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g., quarterly sales results, and annual forecasts).
• Prepare reports on account status.
• Manage the after-sales services for the client.
• Follow up with the client feedback after the sales.
• Collaborate with sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.

Job Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.
• BA/BS degree in Business Administration /BScin pharmacy.