Make a difference protect lives and achieve your dreams. Build your career with the industry-leading fire life safety and security company.

Essential Duties & Responsibilities

• Identify customer needs and recommend appropriate solutions.

• Develop and maintain a pipeline of sales opportunities.

• Follow up with leads in a timely and professional manner.

• Conduct discovery calls to understand customer requirements site conditions and compliance needs.

• Process all required paperwork.

• Assist branch administration personnel in invoicing.

• Maintain strong relationships with new and existing customers.

• Provide timely updates and communication throughout the sales process.

• Coordinate with Service Coordinators to ensure smooth scheduling and delivery.

• Assist customers with product questions and system capabilities.

• Provide timely and accurate entries into operating systems.

• Provide excellent customer service across all locations and accounts.

• Consult with various teams/management as necessary to ensure a positive experience and delivery of a quality product for the customer.

• Communicate with customers to effectively maintain and strengthen working relationships.

• Attend meetings and provide reporting and regular status updates to management.

• Implement continuous improvement projects to standardize and streamline activities and protocols.

• Support corporate initiatives and company profitability targets.

• In addition to building and maintaining a cohesive team atmosphere with other service sales representatives and superintendents must maintain positive and cooperative working relationships with team members.

• Other duties as assigned by management.

Education & Qualifications:

• One plus years of experience in fire protection systems and services or related customer services

• Knowledge of fire alarm fire sprinkler backflow assemblies and fire extinguishers preferred

• Strong communication and customer service skills

• Ability to understand technical products and explain them clearly

• Strong organizational and follow-up skills

• Experience with CRM systems service management platforms and Microsoft Excel Word & Outlook

Other Duties:

• Adheres to the Code of Conduct Confidentiality Agreement and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• Ability to utilize phones and email to communicate with others.

• Manual dexterity to operate a computer system copy/scan machine and write legibly. Requires typing and using a mouse.

• Ability to sit at a desk/computer station and work on a computer for prolonged periods of time.

Benefits and Perks:

• Excellent pay

• Medical dental vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer