Technical Publications Manager

Job Description/Preferred Qualifications

Key Responsibilities

Operational Leadership

• Define and drive the Technical Publications operations aligned with the organizations objectives and PLC requirements.
• Establish maintain and support documentation process including:
  • PLC documents exit criteria
  • Standards for authoring review approval and publishing
  • Alignment with KLA Technical Publications Style Guide and information models
• Represent Technical Publications in LKS Governance Councils NPI forums and leadership reviews.
• Drive crossdivision alignment to ensure consistent documentation practices and reuse.

People Leadership

• Lead coach and develop Technical Publications Leads.
• Own talent strategy: hiring succession planning capability development and role clarity across Tech Pubs teams.
• Establish clear goals KPIs and performance expectations aligned with business priorities.
• Build and sustain a culture of quality accountability continuous improvement and customer focus.

Delivery Quality & PLC Execution

• Ensure ontime and highquality documentation delivery for:
  • New Product Introduction (NPI)
  • Sustaining engineering
  • Services Customer manuals and Software upgrade procedures
• Enforce adherence to PLC documentation requirements and phaseexit criteria.
• Ensure documentation is auditready accurate and compliant with safety regulatory and corporate quality standards.

Operational Excellence & Metrics

• Define and track Tech Pubs operational metrics such as:
  • Ontime delivery vs PLC milestones
  • Quality and rework trends
  • Content reuse efficiency
• Provide regular status and risk reporting to senior leadership.

Minimum Qualifications

• Bachelors/masters degree in engineering /physics/mathematics.
• 10 years of experience in Technical Publications / Product Documentation in complex engineering environments.
• 2 years of people leadership experience including managing large global teams.
• Handson experience with CCMS DITA information modeling and content reuse strategies.
• Excellent stakeholder management and executive communication skills.

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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