Transformation COE (Center of Excellence) Associate

MW Partners is currently seeking a Transformation COE (Center of Excellence) Associate to work for our client who is a global leader in the media and entertainment industry.

Responsibilities and duties:

Change Strategy & Execution

• Help develop and execute change management strategies and plans that support the rollout of new digital products financial systems automation tools and process modernization initiatives.
• Help assess change impacts and readiness across business units; help identify adoption risks and mitigation strategies.
• Partner with GBO Technology Operations Finance and HR teams to embed change activities into overall project plans.
• Communications
• Create clear targeted and engaging communications that explain the why what and how behind upcoming changes.
• Develop messaging tailored to various audiences (executives managers end users) and deliver it through multiple channels such as newsletters executive briefings FAQs intranet pages and town halls.
• Maintain proactive communication cadence throughout a programs lifecycle to build awareness alignment and confidence.

Training & User Enablement

• Collaborate with colleagues in Training to develop user guides virtual workshops job aids videos and e learning modules.
• Support development of user centric onboarding and learning journeys that ensure employees feel supported before during and after deployment.
• Partner with SMEs and IT to translate complex FinTech functionality into intuitive user experiences and learning materials.
• Stakeholder Engagement & Influence
• Build strong relationships with business leaders department champions and project sponsors to ensure alignment on messaging and adoption strategy.
• Facilitate stakeholder workshops and feedback sessions to identify concerns surface insights and drive shared ownership.
• Coach leaders and managers on their role in sponsorship and reinforcement.
• Adoption Measurement & Continuous Improvement
• Gather user feedback track sentiment and analyze adoption data to identify opportunities for reinforcement or improvement.
• Provide recommendations to enhance future change management approaches training materials and implementation strategies.

Requirements:

• 3 years of experience in change management transformation consulting or organizational development- financial services or technology organizations.
• Strong communication facilitation and presentation skills.
• Ability to persuade influence and drive alignment across diverse stakeholder groups.
• Experience creating training materials and delivering engaging training sessions.
• Strong analytical and problem solving skills with the ability to interpret data to guide change strategies.
• Demonstrated experience managing change for large scale system implementations (e.g. ERP accounting platforms payment systems automation tools).
• Familiarity with Agile or product centric delivery models.
• Experience working with cross functional teams across Technology Finance Operations and Compliance.
• Understanding data tools or core financial systems.

For a further discussion or to find out more contact Snehita on or apply now.