Billing Manager

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: $ 130 - 150
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Title: Billing Manager

Department/Group:Administrative

Reports to: Controller

FLSA Type: Exempt

Hours: 40 hours plus; 9:00 am 6:00 pm

Office Attendance: Hybrid;
Mandatory 3 days per week inclusive of Monday; additional days in office as required by the firm or based on client needs

Years of Experience:15 Years

Compensation:$130k -$150k depending on experience and law school graduation year.


JOB SUMMARY

The Billing Manager is a senior finance professional responsible for overseeing all aspects of legal billing operations for the firm. This role requires extensive experience in law firm billing practices deep familiarity with complex billing arrangements and hands on expertise with Finance Core Coyote and Tabs. The Billing Manager partners closely with attorneys finance leadership and internal stakeholders to ensure accurate timely and compliant billing in accordance with client guidelines and firm standards

DUTIES AND RESPONSIBILITIES

Billing Operations
Oversee end to end billing processes for the firm including pre bills edits final invoices write ups write downs and adjustments
Manage high volume complex billing structures including hourly alternative fee arrangements caps blended rates retainers and fixed fee matters
Ensure compliance with client billing guidelines outside counsel guidelines and e billing requirements
Serve as subject matter expert for billing policies procedures and best practices
System Ownership and Technical Expertise
Act as the primary billing systems expert for Finance Core Coyote and Tabs including setup maintenance troubleshooting and optimization
Partner with IT and finance leadership on system upgrades integrations testing and process improvements
Develop reports and dashboards to support billing performance realization and revenue analysis
Ensure data integrity across billing timekeeping and financial systems
Attorney and Client Support
Work directly with partners and senior attorneys to resolve billing issues address client inquiries and support matter level billing strategies
Provide guidance and recommendations on billing efficiency rate management and client specific requirements
Support client audits billing reviews and information requests
Team Leadership and Oversight
Lead mentor and manage billing staff ensuring appropriate training coverage and performance management
Establish and enforce billing schedules deadlines and quality control standards
Develop and maintain written billing procedures and training materials
Financial Controls and Reporting
Monitor billing accuracy realization rates aged accounts and unbilled time in partnership with finance and collections teams
Identify trends risks and process gaps and propose solutions to improve efficiency and cash flow
Support month end and year end close activities related to billing and revenue

QUALIFICATIONS AND EXPERIENCE

Minimum 15 years of progressive law firm billing experience with demonstrated responsibility for complex billing environments
Extensive hands on experience with Finance Core Coyote and Tabs (required)
Proven knowledge of legal billing rules compliance requirements and client guideline enforcement
Strong understanding of law firm financial operations including realization revenue cycles and matter economics
Advanced proficiency in billing systems reporting Excel and financial analysis tools
Exceptional attention to detail with the ability to manage competing deadlines in a fast paced environment
Strong communication and interpersonal skills with the ability to work effectively with partners attorneys and senior leadership
Preferred Qualifications
Prior experience managing or leading a billing team
Experience supporting large AmLaw or multi office law firms
Exposure to e billing platforms and client audit processes
Bachelors degree in Finance Accounting Business or a related field (or equivalent professional experience
Key Competencies
Leadership and accountability
Client service mindset
Process improvement and systems thinking
Sound judgment and discretion
Ability to influence senior stakeholders

COMPETENCIES

The competencies listed below describes the skills knowledge and behavior required to perform this job. The successful candidate for this position will:

Ethics: Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold organizational values.

Interpersonal Skills: Focus on solving conflict not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to others ideas and tries new things.

Judgement: Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.

Project/Assignment Management: Develop project plans; coordinate projects; communicate changes and progress; complete projects on time; manage project team activities.

Problem Solving: Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics.

Analytical: Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design work flows and procedures.

Customer Service: Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meets commitments.

Dependability: Follow instructions respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS

Described below are the physical demands required by an employee in order to perform essential functions of this job successfully. If needed reasonable accommodations may be established to enable individuals with disabilities to perform essential functions.

  • Continually required to sit.
  • Occasionally required to stand.
  • Occasionally required to walk.
  • Frequently required to utilize hand and finger dexterity.
  • Frequently required to talk hear taste or smell.

WORK ENVIRONMENT

In performing the duties here in the employee is exposed to the below work environment conditions:

  • Frequently a fast-paced environment determined by project to be completed.
  • Frequently mid-paced environment on daily assigned projects.
  • Occasional discomfort due to noise and temperature.
  • Occasional pressure and mental fatigue due to the speed of the office tasks.
  • Continual periods where the employee is expected to sit for a long period of time when necessary.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements rights to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Required Experience:

Manager

Job Title: Billing ManagerDepartment/Group:AdministrativeReports to: ControllerFLSA Type: ExemptHours: 40 hours plus; 9:00 am 6:00 pmOffice Attendance: Hybrid; Mandatory 3 days per week inclusive of Monday; additional days in office as required by the firm or based on client needsYears of Experienc...
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