Senior Manager- OTCR Framework, Business Analyst

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager- OTCR Framework Business Analyst
In this role the Senior Business Analyst is accountable for driving delivery and governance of large-scale transformation across the Operational Technology & Cyber Risk (OTCR) domain. The role focuses on translating business risk and technology objectives into structured and analytical insights execution roadmaps and measurable outcomes to support senior decision-making.

Responsibilities
1. Delivery Leadership
Translate business and technology objectives into structured analytical roadmaps that include clear milestones objectives and designated ownership.
Ensure the timely delivery of complex cross-functional initiatives that encompass technology enablement regulatory readiness risk domain expertise and change management addressing risks across the first second and third lines of defense (1LoD - 3LoD).
Drive accountability across multiple workstreams effectively managing dependencies to ensure that outcomes and visions are realized.
2. Governance & Standards
Own and support governance forums (Steering Committees Working Groups senior executive updates) including agendas meeting packs minutes decisions and action tracking.
Provide high-quality reporting and dashboards that provide stakeholders clear visibility into risks and outcomes.
Ensure compliance with Change Delivery Standards (CDS) and the Banks governance frameworks.
Maintain clear documentation for traceability of decisions assumptions and delivery artifacts.

3. Financial & Vendor Management
Support forecasting cost analysis and value tracking for OTCR transformation programmes.
Maintain transparency through data driven reporting using dashboards and analytical tools.
Assist with performance tracking dependency management where applicable.

4. Risk Issues & Dependencies
Maintain RAID (Risks Assumptions Issues Dependencies) registers at the program level.
Proactively identify and escalate analytical and data risks providing evidence-based mitigation options and impact analysis.
Ensure audit readiness and evidence traceability for all key decisions and deliverables.

5. Stakeholder & Leadership Engagement
Act as a trusted analytical and delivery partner to senior stakeholders across OTCR
Build alignment across the first second and third lines of defense ensuring consistent explainable and well documented data insights.
Manage expectations and communication across global stakeholders.

6. Change Adoption & Capability Building
Partner with business and technology teams to embed data driven insights into Usual (BAU) decision-making.
Support continuous improvement by identifying process reporting and execution inefficiencies.
Mentor and guide PMO and delivery resources strengthening overall program execution capability

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in Business Administration Finance Information Technology Risk Management or a related field
Relevant years of experience as a Business Analyst preferably in banking financial services or risk domains
Strong experience in business analysis requirements gathering and documentation for large-scale transformation programs
Proven ability to work across cross-functional teams (business technology risk and operations)
Experience in governance support including preparing steering committee materials tracking actions and maintaining documentation
Hands-on experience managing RAID (Risks Assumptions Issues Dependencies) registers
Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
Experience with data reporting and dashboards (e.g. Excel Power BI Tableau or similar tools)
Understanding of risk management frameworks operational risk or technology/cyber risk concepts
Strong communication skills with experience engaging senior stakeholders
Ability to manage multiple priorities and ensure timely delivery in a structured environment

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.