General Manager
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Job Location:
Salado, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
General Manager Job Description
The General Manager will successfully execute the operational strategy through sound leadership of all hotel activities in alignment with our mission values standards and goals established by Alexa MGMT. The General Manager is responsible for driving excellence and consistently delivering results that contribute to the overall success of the hotel by accomplishing performance objectives focused on business revenues guest and team member satisfaction local and national market reputation and effectiveness and efficiencies.
Key Responsibilities
Leadership & Culture
Provide visible hands-on leadership.
Build mentor and develop department heads and management teams.
Foster a culture of accountability engagement and service excellence.
Lead recruitment training performance management and succession planning.
Ensure alignment with company values and operational standards.
Operations Management
Oversee daily hotel and restaurant operations.
Ensure seamless front-of-house and back-of-house execution.
Maintain brand standards service standards and property presentation.
Drive guest satisfaction scores and respond promptly to guest feedback.
Ensure compliance with health safety labor and regulatory requirements.
Financial Performance
Own and manage P&L performance.
Develop and execute annual budgets and forecasts.
Monitor labor costs cost of goods sold and operating expenses.
Drive revenue growth through strategic marketing sales initiatives and yield management.
Analyze financial reports and implement corrective action when necessary.
Sales & Revenue Strategy
Partner with sales and marketing teams to drive occupancy and restaurant revenue.
Identify new revenue opportunities including events catering bar programming and partnerships.
Strengthen community relationships and brand presence in the local market.
Guest Experience
Champion an elevated and personalized guest experience.
Lead by example in hospitality and service engagement.
Anticipate guest needs and ensure proactive service culture.
Property & Asset Management
Ensure the property is well-maintained and operating efficiently.
Oversee preventative maintenance programs.
Collaborate with ownership on capital improvements and long-term asset planning.
Competencies
Strategic thinker with operational discipline
Financially driven and results-oriented
Strong people developer and culture builder
High emotional intelligence
Adaptable and solutions-focused
Detail-oriented with strong organizational skills
Required Experience:
Director
Key Skills
About Company
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