Group Sales Manager
Chicago, IL - USA
Job Summary
Group Sales Manager
You are an ambassador of the engaging service and authentically local experiences we offer in places of unrivalled presence. The Group Sales Manager is responsible for generating group room revenue by proactively prospecting qualifying and converting leads into confirmed business. This role represents the Fairmont brand with professionalism creativity and strategic insight. The Representative will actively engage in prospecting efforts to generate new business for the group segment along with additional revenue streams for the the absence of the Sales Manager the Representative will oversee social room blocks or other designated segments as determined by the Director of Sales and Marketing or the Director of Sales. This role is 50% group sales and 50% business development.
What you will be doing:
- Accountable for supporting the Group Sales effort by prospecting and booking group business (all segments) within defined territory
- Exceeding personal sales goals monthly quarterly and annually and developing monthly sales strategy and action plans
- Traveling into markets as required for Sales Calls Tradeshows Events and Conferences
- Collecting market and competitive intelligence to maximize group sales opportunities
- Building relationships with all relevant stakeholders: Accor Global Sales Office(s) Los Angeles Tourism & Convention board attractions and Offsite Venues and partnering with regional and national sister hotels to optimize Accor exposure and build incremental business
- Budgeting for plan and organize site inspections FAMS sales trips and industry trade shows
- Utilizing Opera Sales System to track solicit book and follow up on accounts
- Quoting and negotiating rates within established parameters
- Upon closing coordinating and following up with convention services catering and/or other hotel departments to ensure delivery of hotels promised services
Qualifications :
Your experience and skills include:
- Experience: Previous experience in hotel sales catering or a related hospitality role is typically required.
- Communication: Excellent interpersonal negotiation and presentation skills.
- Analytical Ability: Strong skills in tracking sales data forecasting and using property management systems (PMS).
- Education: A bachelors or masters degree in hospitality management marketing or business is often preferred.
- Previous luxury hotel/resort experience preferred
- Familiar with and knowledge of Opera Sales and Catering or a similar Sales & Catering system
- Ability to interact with customers
- Multi-lingual skills are beneficial
- Hospitality diploma or degree an asset
- The potential to be a creative team player possessing a high degree of professionalism business acumen energy and determination
- Able to set and meet deadlines with quality results
- Ability to be self-motivated in creating the most efficient systems for processing the required responsibilities
- Ability to make decisions if needed without guidance at times
- Must be able to work in a fast-paced environment meet short deadlines and multi-task
Additional Information :
Compensation Range: $66000 - $82000
Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.
Our Values
- Respect: We value the needs ideas and individuality of others. We treat everyone with fairness and dignity.
- Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special.
- Belonging: We celebrate our differences. We support each other and we always stand together.
- Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
- Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more