Regional Key Account Manager, Healthcare, Asia-Pacific

DSV

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profile Job Location:

Singapore - Singapore

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Job Req Number: 111670
Time Type: Full Time

Role Summary:

1. APAC Business Development: To target deliver and implement new business from new

target and existing customers.

2. Commercial Excellence and Focus: To own and develop commercial relationships account development plans and account profitability with the assigned customers.

3. Supply Chain solutions and Healthcare optimization: Strategize and deliver end to end multidivisional product.

Responsibilities:

1. APAC Business Development

  • Delivery of business growth targets from existing clients and successful onboarding of new clients in Healthcare vertical across all products for Air Ocean Contract Logistics and Road freight.
  • Continuous market assessment and new client targeting in line with defined market segmentation.
  • Seeking and developing collaborative business growth opportunities and leveraging of existing relationship within the wider DSV network and global Healthcare business development and product teams.
  • Development and submission of professional customer presentations proposals and RFI/ RFQ submissions.
  • Ensuring the efficient and effective use of DSV CRM system.
  • Working with product teams to ensure successful implementation of new business into the DSV organisations.
  • Ownership of standard trading terms and conditions commercial agreement templates and associated documents for compliance.
  • Development of pricing strategies together with the product and vertical leads.
  • Regular review of the Healthcare logistics market and competitive landscape to identify new product and client opportunities.
  • Identification and development of product enhancements from customer focus and market needs.
  • Development of the network and interaction with DSV to enhance the development of the Healthcare specialty.

2. Commercial Excellence and Focus

  • Lead a robust data-driven and objective client review process with documented inputs and outputs.
  • Present proactive service and cost solutions / improvement plans / initiatives as well as reporting performance.
  • Be the internal point of operational and commercial escalation in the region for assigned accounts.
  • Proactively seek opportunities to sell the value of DSV to all customer levels.
  • Negotiate rates with customer.
  • Conduct monthly review with customers to ensure service levels are maintained and to understand any issues in the region.
  • Lead and drive Quarterly Business Reviews with customers to provide market intelligence and business performance.
  • Identify and drive organic growth opportunity with customers.

3. Supply Chain solutions and Healthcare optimization

  • Development of the supply chain solutions product in terms of systems capability and scope working closely with the products and divisions.
  • Growth of supply chain solutions approach to market as an entry point to customer engagement and development of product pull-through.
  • Further development of the value of the Healthcare specialism to the customer and within the network.
  • Delivery of customer service and satisfaction from professionally managed supply chain solution projects.

Competencies:

  • The individual must be willing to continually develop their own Supply Chain knowledge and experience of Healthcare shipping operations.
  • Some travel may be required to fulfil the requirements of the role.
  • Experience in working in the Healthcare logistics industry and/or Healthcare manufacturing or supply chain industry.
  • Deep understanding of the Healthcare industry supply chain QHMS and international multi-mode logistic requirements.
  • High level of commercial acumen with solutions selling and project management.
  • Able to interface at a senior level in a customers organization in business procurement and supply chain and work independently where necessary.
  • Ability to review develop and design supply chain improvements across complex supply chains and facilitate customer improvement programmes.
  • Excellent interpersonal and communication skills - exceptional (multi-level) presentation skills.
  • Proven ability to win new business and manage major contracts.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

Start here. Go anywhere

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Required Experience:

Manager

Job Req Number: 111670Time Type: Full TimeRole Summary:1. APAC Business Development: To target deliver and implement new business from newtarget and existing customers.2. Commercial Excellence and Focus: To own and develop commercial relationships account development plans and account profitability ...
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