German Speaking Logistics & Supply Chain Customer Support Specialist
Job Summary
Are you a detail-oriented German speaker who enjoys keeping things moving Were hiring a fully remote logistics and supply chain support specialist to assist German-speaking customers with transport and delivery services work from anywhere in Greece.
Requirements
- Native or fluent German speaker (C1/C2 level); good English proficiency required
- Interest in logistics supply chain or transport services
- Previous customer service experience is an advantage but not required
- Strong communication and interpersonal skills
- Ability to work in a structured target-driven environment
- Holder of an EU passport or valid work permit for Greece
Responsibilities
- Assist German-speaking customers with shipment tracking delivery queries and claims
- Resolve logistics and transport-related issues efficiently
- Liaise with carriers and internal operations teams on escalated cases
- Proactively update customers on their shipment status
- Maintain accurate records of all cases in the system
What we offer
- Salary:gross/month
- Performance bonus depending on project
- Comprehensive onboarding and product training from day one
- Career development and growth opportunities in a multicultural international team
If you enjoy keeping things moving and helping customers this is the role for you. Apply now!
Key Skills
- Procurement
- Lawson
- SAP
- Supply Chain Experience
- SAP APO
- SAP Supply Chain Management
- Production Planning
- SAP ERP
- ERP Systems
- Logistics
- Manufacturing
- MRP