German Speaking Travel & Accommodation Customer Support Advisor

Kats Recruitment

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profile Job Location:

Athens - Greece

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Do you speak German and love helping travellers Were offering a fully remote travel support role assisting German-speaking customers of one of Europes leading online travel and accommodation platforms.

Requirements

  • Native or fluent German speaker (C1/C2 level); good English proficiency required
  • Passion for travel and knowledge of the online travel industry
  • Previous customer service experience is an advantage but not required
  • Strong communication and interpersonal skills
  • Ability to work in a structured target-driven environment
  • Holder of an EU passport or valid work permit for Greece

Responsibilities

  • Assist German-speaking customers with bookings cancellations and travel-related queries
  • Resolve issues with payments reservations and partner properties
  • Communicate proactively with customers during travel disruptions
  • Coordinate with accommodation partners and internal teams on complex cases
  • Maintain customer satisfaction through efficient and empathetic service

What we offer

  • Salary:gross/month
  • Performance bonus depending on project
  • Comprehensive onboarding and product training from day one
  • Career development and growth opportunities in a multicultural international team

Turn your passion for travel and customer service into a career. Apply now we cant wait to meet you!

Do you speak German and love helping travellers Were offering a fully remote travel support role assisting German-speaking customers of one of Europes leading online travel and accommodation platforms. Requirements Native or fluent German speaker (C1/C2 level); good English proficiency requiredPassi...
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