German Speaking Travel & Accommodation Customer Support Advisor
Job Summary
Do you speak German and love helping travellers Were offering a fully remote travel support role assisting German-speaking customers of one of Europes leading online travel and accommodation platforms.
Requirements
- Native or fluent German speaker (C1/C2 level); good English proficiency required
- Passion for travel and knowledge of the online travel industry
- Previous customer service experience is an advantage but not required
- Strong communication and interpersonal skills
- Ability to work in a structured target-driven environment
- Holder of an EU passport or valid work permit for Greece
Responsibilities
- Assist German-speaking customers with bookings cancellations and travel-related queries
- Resolve issues with payments reservations and partner properties
- Communicate proactively with customers during travel disruptions
- Coordinate with accommodation partners and internal teams on complex cases
- Maintain customer satisfaction through efficient and empathetic service
What we offer
- Salary:gross/month
- Performance bonus depending on project
- Comprehensive onboarding and product training from day one
- Career development and growth opportunities in a multicultural international team
Turn your passion for travel and customer service into a career. Apply now we cant wait to meet you!
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