German Speaking Telecommunications Customer Support Representative
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Do you speak German and have a knack for helping people stay connected Were seeking a motivated customer support representative to assist German-speaking customers of a leading telecommunications brand. Join our Athens-based team and help people get the most out of their mobile and internet services.
Requirements
- Fluent in German (C1/C2 level); good English skills required
- Interest in telecommunications mobile services or internet technology
- Strong listening and problem-solving skills
- Ability to handle customer complaints calmly and professionally
- Holder of an EU passport or valid work permit for Greece
Responsibilities
- Support German-speaking customers with mobile internet and account-related inquiries
- Diagnose and resolve connectivity billing and service issues
- Guide customers through troubleshooting steps clearly and patiently
- Process service changes upgrades and cancellations
- Collaborate with technical teams for complex escalations
What we offer
- Salary:gross/month
- Performance bonus depending on project
- Relocation package: flights covered 4 weeks hotel accommodation assistance with finding an apartment real estate agent commission paid by us
- Comprehensive onboarding and product training
- Career advancement paths within a growing international company
Your German skills and people-first attitude are exactly what we need. Dont wait apply now and lets connect!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
