Senior Sales Account Manager
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Job Location:
Fremont, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: Senior Sales Account Manager
Location: Fremont CA (Hybrid with local travel)
We are seeking a Senior Account Manager to own and grow a portfolio of existing customer accounts. This is a relationship-first role designed for a seasoned professional who thrives on trust-building strategic account planning and expanding footprint within complex organizations.
You will act as a trusted advisor to clients deeply understanding their business goals identifying expansion opportunities and ensuring long-term partnership and value delivery.
This role is ideal for someone who enjoys growing accounts not hunting logos and who can operate comfortably with executive stakeholders.
Key Responsibilities
Account Ownership & Growth
- Own a portfolio of existing customer accounts with clear revenue growth targets
- Develop and execute account expansion strategies (upsell cross-sell renewals)
- Identify whitespace opportunities across departments regions and use cases
- Drive multi-year account plans and forecast growth accurately
Client Relationship Management
- Build strong long-term relationships with decision-makers and influencers
- Serve as the primary point of contact for senior client stakeholders
- Lead regular business reviews roadmap discussions and success planning
- Proactively manage risks escalations and customer satisfaction
Strategic Collaboration
- Partner closely with delivery product and leadership teams to ensure success
- Translate customer needs into clear internal action plans
- Advocate for customer priorities while aligning with company strategy
Revenue & Performance
- Consistently meet or exceed account growth and retention goals
- Maintain accurate CRM data pipeline tracking and forecasting
- Contribute insights to leadership on market trends and customer needs
Required Qualifications
- 7 years of experience in Account Management Customer Success or Client Services
- Proven success growing revenue within existing accounts
- Strong executive-level communication and relationship-building skills
- Experience managing complex multi-stakeholder accounts
- Comfortable operating autonomously and owning outcomes
- Based in the Bay Area with ability to travel locally as needed
Preferred Qualifications
- Background in technology SaaS IT services or enterprise solutions
- Experience working with mid-market or enterprise customers
- Familiarity with CRM platforms (Salesforce HubSpot etc.)
- Strategic mindset with a consultative selling approach
What Success Looks Like in This Role
- Accounts expand year over year through trust and value delivery
- Customers view you as a long-term partner not just a vendor
- Strong retention high satisfaction and growing deal sizes
- Clear visibility into account health and future opportunities
Compensation & Benefits
- Base Salary Depends on Experience
- Performance-based commission or bonus
- Health benefits and paid time off
- Flexible work environment
- Opportunity to play a key role in a growing organization
