Service Manager
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Job Location:
Sioux Center, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Sioux City Truck & Trailer is looking to hire a Service Manager.
Position Summary:
The Service Manager is responsible for overseeing the daily operations of the service department ensuring high-quality customer service efficient workflow and profitability. This role leads service technicians manages schedules and maintains strong customer relationships.
Key Responsibilities:
- Supervise and support service technicians and staff
- Schedule and manage daily workflow to maximize efficiency
- Ensure timely and accurate completion of service jobs
- Maintain high levels of customer satisfaction and handle escalations
- Monitor department performance productivity and profitability
- Train coach and develop team members
- Maintain compliance with safety and company policies
- Coordinate with parts and sales departments as needed
Qualifications:
- Previous experience in service management or a related field
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Organizational and problem-solving skills
- Technical knowledge relevant to the industry (automotive diesel equipment etc.) preferred
What We Offer:
- Competitive pay
- Benefits package
- Growth opportunities
- Supportive team environment
- Matching 401K
Please email your resume to
Required Experience:
Manager
