Technical Relationship Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About the Role:
Grade Level (for internal use):
09The Team:
TheTechnical Relationship Managementteamis responsible forproactively working with Strategic Accounts globally with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account - for S&P Global stakeholders as well as Client stakeholders
Responsibilities and Impact:
- Serve as the primary technical liaison between clients and internal engineering teams translating complex technical requirements into actionable solutions
- Build and maintain strong relationships with key technical stakeholders at client organizations understanding their infrastructure needs and business objectives
- Lead technical discovery sessions and solution design workshops to identify opportunities for platform optimization and integration
- Collaborate with product management and engineering teams to prioritize feature development based on client feedback and market demands
- Provide technical guidance during the sales process including proof-of-concepts technical presentations and solution architecture discussions
- Monitor client technical health metrics and proactively address potential issues before they impact business operations
What Were Looking For:
Basic Required Qualifications / Skill set:
- Bachelors degree in Engineering Computer Science or related technical field or equivalent professional experience
- 5 years of experience in technical client-facing roles such as solutions engineering technical account management or customer success
- Strong understanding of enterprise software architecture including cloud platforms such as AWS Azure or Google Cloud Platform
- Experience with API integration and data management technologies including REST/GraphQL APIs database systems and data pipeline tools
- Excellent communication skills with ability to explain complex technical concepts to both technical and non-technical audiences
- Proven track record of managing multiple client relationships and technical projects simultaneously
Additional Preferred Qualifications/ Skill set:
- Experience in financial services data analytics or enterprise software industries
- Hands-on experience with integration platforms such as MuleSoft Zapier or custom API development
- Background in data analysis tools including SQL Python or business intelligence platforms like Tableau or Power BI
- Previous experience in technical sales solution architecture or customer success management roles
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Mission:
Advancing Essential Intelligence.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:Know Your Rights: Workplace discrimination is illegal
Required Experience:
Manager
Key Skills
About Company
Elevate your data quality to the highest standard with S&P Global Enterprise Data Management - EDM - to positively impact and influence every process, report and decision your organization needs to make.
