Consulting Manager

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Overview

About the Role & Team

IDC is seeking a Consulting Managerto work in our Customs Solutions group. The successful candidate will be able to engage clients to understand requirements and support delivery of custom market research projects to meet those this role you will manage client communications and as part of a team facilitate on-time high quality market research-based deliverables and customer experience with an eye towardsgrowing customer relationships and business outcomes.

The role will entail active management of day-to-day communications and engagement milestones with both external clients and internal stakeholders. The Consulting Manager will partner with IDCs centers of expertise IDC analysts sales and other groups such as outside contractors as appropriate to yield the highest value for our customers.

This role will offer growth opportunities in the form of varied exposure to IDCs custom solutions experience in specific market research methodologies and client leadership.

What Youll Do

Operate with a client-centric orientation to maximize IDC value in terms of quality timeliness and customer experience.
Manage projects that satisfy client requirements and address project specifications and timelines as proposed.
Manage quality assurance in every stage of the engagement e.g. proof-reading deliverables for accuracy and impact.
Leverage his/her experience and IDCs knowledge base to drive high-impact deliverable and content creation during project delivery and steer/moderate client conversations.

Work with analyst teams to develop customized content narratives structure analysis and drive overall engagement design.
Contribute to review and discuss deliverables with analyst delivery teams to achieve high quality and impactful client deliverables

Set and manage client expectations including:

Create and monitor workplans
Effective meeting management
Driving ongoing team communications (internal & external)
Managing project budgets and accounting related to engagements (revenue and expense recognition)
Manage competing priorities
Orchestrating diverse internal and external project contributors

What You Bring

Bachelors degree or equivalent experience required masters degree is not required but a plus (MBA etc.)
Minimum of 3 years of professional experience with a focus on client service and project management

Subject matter expertise and a working knowledge of the ICT market is advantageous - A macro-level and ecosystem understanding of a broad set of technology topics and themes is desirable.

Understanding of market research and related methodologies (e.g. qualitative and quantitative research market modeling etc.)
Experienced in MS Office PowerPoint Word Excel Outlook as well as AI tools
Proven skills with Excel are expected and the candidate should be comfortable with performing calculations and analysis in Excel
The ability to bring productive energy and intellectual leadership to cross-disciplinary project teams consisting of analyst subject matter experts and other IDC resources to bring the best out of the analysis and custom insights generated on projects.
Strong analytical skills and writing ability are required for this position as well as the ability to present project findings confidently to senior audiences.
Excellent communication skills with written and oral communications
Strong project management skills are essential. PMP certification a plus
Travel generally less than 10%

Why This Role Stands Out
At IDC your work helps shape how the world understands technology and where it goes next. You collaborate with curious high-caliber colleagues who value rigor integrity and shared success. As the premier global provider of trusted technology intelligence IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy investment and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years IDC sets the standard for credibility and impact. With more than 1000 analysts worldwide and a truly global perspective we combine deep expertise with practical relevance. Here your ideas matter your voice is heard and your contributions provide the insights leaders rely on every day. It is meaningful work backed by a culture that supports growth collaboration and long-term career development with a globally respected brand.

What We Offer

MonFri office hours (9:00am6:00pm)
Year-end Christmas & New Year shutdown
1525 days Annual Leave (based on tenure)
Comprehensive leave coverage medical parental marriage & compassionate
Medical dental & mental health coverage
Hospital & surgical insurance
A supportive environment with focus on well-being & work-life balance

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

#LI-NS1

#LI-Hybrid

Required Experience:

Manager

OverviewAbout the Role & TeamIDC is seeking a Consulting Managerto work in our Customs Solutions group. The successful candidate will be able to engage clients to understand requirements and support delivery of custom market research projects to meet those this role you will manage client communica...