Property Manager

Job Responsibilities:

1. Property Operations & Administration

• Manage and oversee the day-to-day operations of assigned properties to ensure efficient service delivery and occupant satisfaction.
  
• Conduct regular site inspections and prepare comprehensive inspection reports.
  
• Ensure all common areas facilities and amenities are maintained in a clean safe and fully operational condition.
  
• Supervise housekeeping landscaping security waste management and other facility-related services.
  
• Maintain accurate operational records reports and property documentation.
  
• Develop review and implement operational procedures policies and service standards to enhance efficiency and service quality.
  

2. Stakeholder & Occupant Management

• Serve as the primary point of contact for property owners residents tenants and management committees.
  
• Respond promptly and professionally to enquiries complaints and service requests.
  
• Facilitate dispute resolution and manage stakeholder concerns effectively.
  
• Prepare and distribute notices circulars and official communications to owners residents and tenants.
  
• Foster positive relationships and maintain effective communication with all stakeholders.
  
• Provide regular updates to stakeholders regarding complaints corrective actions and service improvement initiatives.
  

3. Financial Management

• Prepare and administer annual operating budgets.
  
• Monitor expenditures and implement cost-control measures to optimize operational efficiency.
  
• Oversee the collection of maintenance charges sinking fund contributions rental payments and other receivables.
  
• Monitor arrears and coordinate debt recovery initiatives where necessary.
  
• Review and verify invoices quotations and payment requests.
  
• Prepare monthly financial and operational reports for management and clients.
  
• Support audit processes and financial reviews.
  

4. Maintenance Facilities & Asset Management

• Coordinate and monitor preventive and corrective maintenance activities.
  
• Address maintenance-related enquiries and complaints in a timely manner.
  
• Oversee building systems including electrical mechanical plumbing fire protection lifts CCTV and access control systems.
  
• Ensure facilities equipment and assets are operating efficiently and reliably.
  
• Recommend asset enhancement and facility improvement initiatives.
  
• Maintain maintenance schedules service records and assets registers.
  

5. Contractor & Vendor Management

• Source evaluate and recommend qualified contractors suppliers and service providers.
  
• Manage procurement activities including obtaining quotations and tender evaluations.
  
• Monitor contractor performance to ensure service quality and contractual compliance.
  
• Verify completed works and approve service reports and invoices.
  
• Ensure all contractors adhere to safety regulations and contractual obligations.
  

6. Legal & Regulatory Compliance

• Ensure compliance with relevant property management strata building and local authority regulations.
  
• Maintain and update licenses permits certifications and statutory records.
  
• Liaise with local authorities utility providers regulatory bodies and government agencies.
  
• Ensure compliance with health safety environmental and fire safety requirements.
  
• Assist in insurance-related matters claims administration and risk management initiatives.
  

7. Meeting & Governance Support

• Attend and support meetings involving property owners clients Joint Management Bodies (JMB) Management Corporations (MC) and Boards of Management.
  
• Prepare management reports meeting agendas presentation materials and minutes.
  
• Follow up on action items and ensure implementation of approved resolutions.
  
• Coordinate and support Annual General Meetings (AGM) and Extraordinary General Meetings (EGM).
  

8. Emergency & Risk Management

• Lead and coordinate emergency response activities during incidents affecting the property.
  
• Manage operational incidents stakeholder complaints and crisis situations effectively.
  
• Conduct risk assessments and recommend preventive and corrective measures.
  
• Ensure emergency preparedness plans procedures and response protocols are maintained and regularly reviewed.
  

9. Team Leadership & Supervision

• Supervise and manage site personnel including building executives technicians administrative staff and service contractors.
  
• Monitor staff performance attendance productivity and compliance with company standards.
  
• Provide coaching guidance and training to support employee development.
  
• Ensure adequate manpower planning and efficient allocation of resources
  

Experience:

• Minimum 35 years of relevant experience in property management facilities management or building management.
  
• Proven experience in stakeholder engagement operational management and maintenance coordination is preferred.
  

Qualifications:

• Registered Property Manager (RPM).
  
• Professional certification from MIPFM BOVAEA IFMA or equivalent recognized professional bodies.
  
• Fire Safety Manager Certification.
  
• Occupational Safety and Health (OSH) Certification.
  
• Project Management Certification.