Customer Retention Jobs in Malaysia

Interact with customer via inbound telephone calls to provide information and assistance.Achieve productivity standards and goals while maintaining the highest level of customer service.Process transactions and reply to inquiries about products and services.Record customer interactions details of in...

About the Role:Grade Level (for internal use):10S&P Global EnergyThe Role: Customer Solutions AnalystProduct: Horizons CapIQ Pro Platform Direct Data Feeds & Agentic SupportWorking hours: 8pm to 5am (Malaysia Time) / 5pm to 2am (Pakistan Time) / 12 pm to 9pm (London time) / 7am to 4pm (New York Tim...

About the Role:Grade Level (for internal use):10S&P Global EnergyThe Role: Customer Solutions AnalystProduct: Horizons CapIQ Pro Platform Direct Data Feeds & Agentic SupportWorking hours: 8pm to 5am (Malaysia Time) / 5pm to 2am (Pakistan Time) / 12 pm to 9pm (London time) / 7am to 4pm (New York Tim...

Our JourneyThe ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 60 million shoppers across 13 2025 the Group continued its global growth with its expansion into North by the vision to make every day more rewarding ShopBack is dedicated to saving members m...

Ensure smooth and timely freight process flow.Ensure accurate and timely data entry into our operating system.Track and trace shipments as required.Utilize Process Monitors and Workflows on daily basis.Ensure timely movement and delivery of freight to customers.Ensure documents are timely sent to cu...

Urgently hiring for one of our direct clients in the Malaysia. Job Title: Customer Success Director (CX CSM) Location: KL (Onsite) Role: Member of the KL leadership team reporting to the VP of Customer Success Management you will lead the of Customer Success organisation (Professional Services CS...

OverviewAbout the Role & TeamIDC is seeking a Consulting Managerto work in our Customs Solutions group. The successful candidate will be able to engage clients to understand requirements and support delivery of custom market research projects to meet those this role you will manage client communica...

Key ResponsibilitiesLead Response & QualificationFast respond to customer inquiries from website phone social media and events.Qualify leads using the BANT method (Budget Authority Need Timing) and record in SalesforceOpportunity Creation & AssignmentConvert qualified leads into sales opportunities...

Job Description Sales Admin (Inside sales) Location: Petaling Jaya Selangor Budget (RM4000 RM4500) Role Summary We are seeking a proactive and detail-oriented Sales Admin to support revenue growth through customer renewals upselling cross-selling and inbound sales opportunities. This role focuses o...

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel we shape the future by of...

Company Background: We are representing our client a reputable all-in-one online tax learning platform designed to assist business owners finance professionals and SMEs in understanding and applying tax regulations effectively. Job Responsibilities: Guide new customers through the onboarding proc...

Company Background We are representing our client a well established humanitarian organization that provides humanitarian and developmental aid worldwide. Attractive Remenuration & Benefits Provided: Flexi working hours/WFH arrangementMedical and hospitalisation insurance (Employee & Dependent)Optic...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Internal Firm Services - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business services and support focus on providing efficient and effective administrative support to enable smooth operat...

Digital Marketing - Paid Media Performance MarketingJob DescriptionYour JobYoure not the person who will settle for just any role. Neither are we. Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference. Here youl...

Responsibilities:To perform day to day tasks being able to demonstrate a thorough understanding of our customers expectations and execute them with an appropriate sense of urgency attitude commitment and professionalism. You are required to be our customers go-to person for all their freight forward...

About Ninja VanNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics compan...

Inside Sales Executive Employment Type: Full-time Reporting To: Sales Manager / CRO Role Summary We are seeking a proactive and detail-oriented Inside Sales Executive to support revenue growth through customer renewals upselling cross-selling and inbound sales opportunities. This role focuses on ma...

About SummitNext Technologies Sdn. Bhd. SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider where innovation meets excellence. As we continue our expansion we are looking for experienced and customer-focused professionals to join our team. Job Responsibilities Customer Servi...

Plan execute and report on the full range of evidence-based digital marketing activities to maximize revenue and customer retention with specific responsibility for a product portfolio or customer channel/service(s). Actively contribute to global team and departmental objectives as required.  Demons...