IT Coordinator

Dashiell an operating unit of Quanta Services (trading as PWR) is a leading national provider of technical and construction services supporting critical electric infrastructure. We serve electric utilities power generation industrial renewable and energy markets with integrated capabilities spanning planning and system studies engineering and design maintenance and testing program management construction and turnkey EPC delivery.

With more than 60 years of experience executing large complex projects Dashiell specializes in medium- and high-voltage electrical infrastructure and delivers safe reliable solutions across the full project lifecycle. Backed by the scale resources and safety culture of Quanta Services Dashiell partners with clients to build and maintain the infrastructure that powers communities and economies. Learn more at

Job Title: IT Coordinator

Job Location: 12301 Kurland Drive Houston Texas 77034

Primary Function:

The IT Coordinator role provides essential operational and administrative support to the Information Technology department. This position serves as the primary point of contact for routine IT requests ensures accurate tracking and documentation of IT activities and supports compliance asset management and day-to-day IT operations. The IT Coordinator plays a key role in keeping the IT organization organized responsive and audit-ready.

Duties & Responsibilities

Employee may be called upon to perform any or all of the following functions:

• Answer the IT help desk phone and serve as the first point of contact for users.
• Create document prioritize and assign help desk tickets to appropriate IT staff.
• Follow up on open tickets to ensure timely resolution and clear communication with users.
• Prepare maintain and track SOX-related IT documentation and control evidence.
• Assist with change management documentation approvals and recordkeeping.
• Audit and maintain IT asset and inventory records (hardware software licenses).
• Coordinate user onboarding and offboarding tasks (account setup access requests equipment tracking).
• Schedule/facilitate maintenance windows meetings and vendor appointments.
• Maintain IT documentation procedures and knowledge base articles.
• Support IT leadership with reporting metrics and administrative tasks.

How Youll Make an Impact

• Improve IT responsiveness by ensuring requests are properly logged routed and tracked.
• Reduce operational risk through accurate documentation and compliance support.
• Strengthen audit readiness by maintaining clean organized SOX and change control records.
• Increase visibility into IT assets licensing and inventory accuracy.
• Free technical staff to focus on higher-value work by handling administrative and coordination tasks.
• Enhance user satisfaction through clear communication and follow-through.

Minimum Qualifications / Experience

Associates or Bachelors degree in Information Technology Business Administration or a related field preferred. Equivalent professional experience will be considered.

Technical & Operational Skills

• Experience working with IT service management or ticketing systems.
• Familiarity with basic IT concepts (user accounts hardware software networking fundamentals).
• Experience with documentation recordkeeping and process tracking.
• Working knowledge of Microsoft Office and collaboration tools (Outlook Excel Word Teams).
• Comfortable coordinating with vendors internal teams and non-technical users.
• Exposure to SOX controls change management or compliance processes is a plus.

Professional Experience

• 25 years of experience in an IT support IT administration or coordinator role.
• Experience serving as a front-line IT contact or help desk coordinator.
• Demonstrated ability to manage multiple tasks and priorities simultaneously.
• Experience maintaining inventories documentation or audit support materials.
• Prior experience in a regulated or compliance-driven environment preferred.

Leadership & Personal Attributes

• Strong organizational and time-management skills.
• Clear professional communication skills with both technical and non-technical audiences.
• High attention to detail and accuracy.
• Reliable follow-through and sense of ownership.
• Service-oriented mindset with a focus on helping users succeed.
• Ability to remain calm and professional in a fast-paced or interrupt-driven environment.
• Team-focused dependable and proactive in identifying gaps or issues.

Physical Requirements:

• Ability to stand and walk intermittently during office or site visits.
• Ability to travel to project sites and offices as required (typically short-duration visits).
• Field / Site Visit Requirements (Occasional)
  • Ability to walk on uneven terrain gravel and graded surfaces typical of substation construction sites.
  • Ability to navigate active construction environments including:
    • stairs ramps temporary walkways
    • partially completed structures
  • Ability to climb stairs or ladders to access elevated work areas or control buildings (not continuous climbing).
  • Ability to wear required PPE including hard hat safety glasses steel-toe boots FR clothing and hearing protection as needed
• Working extended hours including weekends may be required periodically.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions as defined per Company policy.

Equal Employment Opportunity

Dashiell is an Equal Opportunity Employer. We do not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law.

Dashiell Corporation provides a competitive compensation and benefits package. The Company provides life insurance accidental death & dismemberment insurance long term disability insurance and an employee assistance plan at no cost to the employee. Benefit offerings also include a choice of traditional PPO or one of two HDHPs with corresponding FSA or HSA dental vision supplemental life insurance short-term disability insurance critical illness insurance group accident insurance hospital indemnity insurance a 401(k) with immediate vesting and more!

Must be at least 18 years of age and legally authorized to work in the United States on a permanent basis without visa sponsorship. No third-party recruiters please