Aladdin Client Engagement, Director
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About this role
Job Summary:
The Value Delivery function within Aladdin Client Engagement (ACE)is responsible forhelping clients maximize the value of their Aladdin investment through deep workflowexpertisedata driveninsights andhands-onpartnership across functional stakeholders at enterprise clients.
As part of the ACE organization you will serve as a consultative partner bridging client needs with Aladdins capabilitieswhile also acting as a culture carrier and team multiplier within ACE. You will oversee strategic client initiatives drive adoption of Aladdin functionality and ensure clients achieve measurable outcomes aligned to their business and investmentobjectivesbalancing continuous learning of new tools processes and operating models withhighqualityclient engagement and people leadership.
We areseekinga dynamic and experienced Associate/Vice President to join our Aladdin Client Engagement (ACE) team in support of our growth in the Asia Pacific region. The role will play a pivotal role in bolstering execution of regional client initiatives with scalewhile actively contributing to team development cultural cohesion and talent growth within APACACE.
Key Responsibilities
Strategic Client Value Delivery
Act as a trusted advisor to senior stakeholders across Front Office Trading & Operations and/or Private Markets helping translate business priorities into actionable Aladdin solutions.Identifyopportunities to deepen adoption improve workflow efficiency and unlock commercial value. Lead or contribute to strategic client change programsleveragingdeephandsonexpertisein Aladdin and/oreFrontto drive measurable business impact.
Industry and Workflow Expertise
Provide thought leadership across the investment lifecycle drawing on global engagement patterns and industry best practices. Partner with clients to diagnose workflows andidentifyopportunities for optimization and commercial product adoptionwhile continuously building personal capability across new tools data structures and evolving operating models.
Client Relationship Engagement & Governance
Partner with sales teams to align Value Delivery strategy with multiyear client roadmaps. Proactively track and surface client sentiment adoption trends and escalations. Support Aladdin governance models through ongoingbookofworkreviews and strategic relationship engagementsbalancing delivery execution with thoughtful relationship management and stakeholder communication.
Product & Innovation Advocacy
Serve as a client liaison to evolve Aladdin product roadmap priorities and accelerate impactful delivery for APAC markets. Educate clients on Aladdin capabilities and provide structured feedback loopswhiledemonstratingadaptability and curiosity in learning new product capabilities workflows and delivery approaches.
Team Culture and Capability Development
Contribute actively to building a strong inclusive andhigh-performanceACE culture in APAC. Support the development of junior team members through knowledge sharing coaching and role modeling. Demonstrate the ability to balance individual delivery accountability withteam leveloutcomes helping ACE scale through collaboration shared standards and continuous improvement
Attributes
Strategic thinker with strong business acumen and the ability tooperateeffectively in evolving environments.
Demonstrated capability to build and sustain trusted client relationships whilesimultaneously investing in team development and cultural cohesion.
Comfortable balancinghands-ondelivery continuous learning of new tools and processes andpeople centricleadership.
Highly motivatedresults oriented and able to work independently while contributing meaningfully to collective team outcomes.
Our benefits
To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.
Our hybrid work model
BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock we are all connected by one mission: to help more and more people experience financial well-being. Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.
For additional information on BlackRock please visit @blackrock Twitter: @blackrock LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age disability family status gender identity race religion sex sexual orientation and other protected attributes at law.
Required Experience:
Director
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
BlackRock is one of the world’s preeminent asset management firms and a premier provider of investment management. Find out more information here.
