Events Operations Manager Stellenbosch
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Job Location:
Stellenbosch - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Our client in Stellenbosch is looking for a Events Operations Manager. Responsible for the full commercial operational and experiential success of all weddings and functions.
This role serves as the central integration point between client kitchen suppliers supervisors finance and venue operations.
The incumbent is accountable for profitability seamless execution five-star client experience and brand reputation.
This is a senior operational management role requiring financial acumen negotiation capability leadership maturity and exceptional attention to detail.
This role serves as the central integration point between client kitchen suppliers supervisors finance and venue operations.
The incumbent is accountable for profitability seamless execution five-star client experience and brand reputation.
This is a senior operational management role requiring financial acumen negotiation capability leadership maturity and exceptional attention to detail.
REQUIRED COMPETENCIES:
Strong financial and commercial acumen
Advanced negotiation skills
High emotional intelligence
Conflict management capability
Exceptional attention to detail
Strong systems thinking ability
High accountability and ownership mindset
Strategic thinking with operational execution ability
Excellent written and verbal communication
CRM literacy and digital competence
Sales confidence and presentation ability
RESPONSIBILITIES:
OPERATIONAL INTEGRATION & TEAM ALIGNMENT
Serve as the operational glue between all internal and external stakeholders
Ensure alignment between kitchen bar garden maintenance cleaning supervisors and suppliers
Resolve misalignment before it becomes operational risk
Maintain structured pre-event briefings
Ensure clarity of roles timelines and accountability
Outcome: Seamless execution with clear accountability and zero avoidable chaos.
VENUE SALES & CONVERSION SUPPORT
Conduct professional high-conversion venue viewings
Present the venue confidently and strategically
Understand client psychology and close effectively
Assist with structured quotations
Support revenue growth and booking pipeline stability
Outcome: Consistent revenue growth and improved booking conversion rates.
CRM DISCIPLINE & DOCUMENT CONTROL
Maintain impeccable CRM usage and data accuracy
Ensure all client communication is documented
Finalise detailed and accurate BEOs
Ensure version control of function sheets
Prevent miscommunication through documentation excellence
Outcome: Accurate documentation that eliminates preventable operational errors.
SUPPLIER & STAKEHOLDER MANAGEMENT
Maintain strong supplier relationships
Negotiate rates and service expectations
Hold suppliers accountable to venue standards
Ensure compliance with venue protocols
Manage supplier access timing and breakdown
Outcome: Reliable supplier partnerships aligned with venue standards and budgets.
ESTATE SERVICE STANDARDS & LEADERSHIP
Lead Event Supervisors with authority and clarity
Set five-star service benchmarks
Provide performance feedback
Build a culture of ownership and accountability
Remain calm decisive and solutions-focused under pressure
Outcome: A disciplined professional team delivering consistent five-star service.
INNOVATION & SYSTEM IMPROVEMENT
Identify operational inefficiencies
Improve planning systems and checklists
Streamline processes for scalability
Drive continuous improvement
Outcome: Improved systems that increase efficiency scalability and profitability.
Please send cv qualifications references salary expectation and photo to: emailprotected
Strong financial and commercial acumen
Advanced negotiation skills
High emotional intelligence
Conflict management capability
Exceptional attention to detail
Strong systems thinking ability
High accountability and ownership mindset
Strategic thinking with operational execution ability
Excellent written and verbal communication
CRM literacy and digital competence
Sales confidence and presentation ability
RESPONSIBILITIES:
OPERATIONAL INTEGRATION & TEAM ALIGNMENT
Serve as the operational glue between all internal and external stakeholders
Ensure alignment between kitchen bar garden maintenance cleaning supervisors and suppliers
Resolve misalignment before it becomes operational risk
Maintain structured pre-event briefings
Ensure clarity of roles timelines and accountability
Outcome: Seamless execution with clear accountability and zero avoidable chaos.
VENUE SALES & CONVERSION SUPPORT
Conduct professional high-conversion venue viewings
Present the venue confidently and strategically
Understand client psychology and close effectively
Assist with structured quotations
Support revenue growth and booking pipeline stability
Outcome: Consistent revenue growth and improved booking conversion rates.
CRM DISCIPLINE & DOCUMENT CONTROL
Maintain impeccable CRM usage and data accuracy
Ensure all client communication is documented
Finalise detailed and accurate BEOs
Ensure version control of function sheets
Prevent miscommunication through documentation excellence
Outcome: Accurate documentation that eliminates preventable operational errors.
SUPPLIER & STAKEHOLDER MANAGEMENT
Maintain strong supplier relationships
Negotiate rates and service expectations
Hold suppliers accountable to venue standards
Ensure compliance with venue protocols
Manage supplier access timing and breakdown
Outcome: Reliable supplier partnerships aligned with venue standards and budgets.
ESTATE SERVICE STANDARDS & LEADERSHIP
Lead Event Supervisors with authority and clarity
Set five-star service benchmarks
Provide performance feedback
Build a culture of ownership and accountability
Remain calm decisive and solutions-focused under pressure
Outcome: A disciplined professional team delivering consistent five-star service.
INNOVATION & SYSTEM IMPROVEMENT
Identify operational inefficiencies
Improve planning systems and checklists
Streamline processes for scalability
Drive continuous improvement
Outcome: Improved systems that increase efficiency scalability and profitability.
Please send cv qualifications references salary expectation and photo to: emailprotected
Required Experience:
Manager
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
Vine Recruitment is the most trusted recruitment agency for permanent job placements in the Cape Town and the Boland. The team is based in Paarl, Western Cape.
