Sales Force Effectiveness (SFE) Manager India

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

As SFE Lead you will drive Sales Force Effectiveness (SFE) in country to simplify and drive alignment in approach and execution for all SFE related tasks partnering with the GM marketing and sales functions in market and supporting GEM SFE Director across all ConvaTec Business Units.

Key duties and responsibilities:

1. Leadership:

• Influence lead & drive across all SFE pillars for their Market

• Drives and provides coaching for sales leaders on how to generate insight from CRM usage.

2. SFE Pillars Process and Reporting Alignment:

• Develop and implement processes and governance to drive salesforce & sales operations excellence in country ensuring these are discussed with GEM SFE Lead for full SFE Global alignment prior to deploying.

• Support the alignment of reporting across GEM focusing on trade & in market sales performance

• Customer analysis pipeline insight win/loss reviews

• Develop sales capabilities.

• Provide insights on the Activities that drive performance.

• Responsible for proactive follow up and completion of all Sales Incentive Plan activities to include Quota setting Scheme Design Reporting and Insights and proactive alignment & feedback to the GEM SFE

3. Driving usage of Tools to increase Insights:

• Maintain expert level of Knowledge of system functionality.

• Ensure Account Planning and Opportunity planning is in place and drive business continuity in line with agreed priorities.

• Ensure that the data in the CRM is correct and allows for business continuity.

4. Ad hoc support as required

Skills & Experience:

• Minimum 5 years SFE experience in MedTech or pharma

• Solid IT skills including ability to efficiently work with excel databases Power BI and CRM system MS Dynamics experience preferred

• Growth mindset and strong can-do attitude this role is a balance between being hands-on and leading the country

• Ability to effectively balance between SFE Global strategy and Country Commercial Strategy business support

• Strong Influencer within a matrix organization ability to constructively challenge where required

• Change Management skills in driving change in sales organization with understanding of sales processes and best practices

• Demonstrated ability to effectively communicate ideas and persuade others to accomplish challenging goals and objectives

• Experience in recruiting and coaching

• Experience in working in international project groups

• Strong drive and ability to work independently

Qualifications/Education:

• Degree level education in Business related subjects and some knowledge of Finance would be preferred

At Convatec were pioneering trusted medical solutions to improve the lives we touch. If youre ready to make a real impact apply today and help us bring our Forever Caring promise to life.

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Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

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