Senior Product Manager
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About Us
Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011 Exotels cloud-based product suite powers 50 million daily engagements across voice video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60 countries including India Southeast Asia the Middle East and Africa. Today some of the fastest-growing companies in the emerging markets (Ola Swiggy Flipkart GoJek Byjus Urban Company HDFC Bank Zomato Oyo etc.) manage their customer engagement with Exotels suite of communication APIs Ameyos omnichannel contact centre (merger) and Cogno AIs conversational AI platform (acquisition) over the cloud. Theyre a $100 million Series D-funded company with $60 million in ARR.
About the Role
We are seeking an experienced Senior Product Manager to lead Exotels Billing & IPO Readiness charter while also shaping our journey toward agentic AI-first financial operations.
This is a mission critical role at the intersection of revenue systems compliance and next-generation product experiences. You will own the product strategy and execution for billing usage metering invoicing pricing and revenue integrity while progressively transforming manual finance and operations workflows into agent-driven systems.
This role carries high ownership and high visibility working closely with Engineering Finance Operations GTM teams and Leadership. You will operate in an environment where ambiguity is constant and chaos is a feature not a bug. Your mandate is to bring structure clarity and momentum to complex finance workflows and turn loosely defined problems into shipped business-impacting products.
What You will Do
Own Billing & Revenue Foundations
Define and drive the roadmap for usage metering invoicing pricing revenue recognition readiness and financial operations.
Build scalable platforms that ensure billing accuracy pricing flexibility compliance auditability and revenue integrity.Partner closely with Finance and Operations to support IPO readiness requirements.
Build Toward Agentic Systems
Identify high-friction manual processes across Billing Finance and Ops and convert them into AI-assisted or agent-driven workflows.
Design products where agents can autonomously detect anomalies reconcile usage surface revenue leakage suggest fixes and trigger actions.
Work with engineering to define agent behaviors tool usage guardrails and human-in-the-loop flows.
Drive Execution with High Agency
Independently define problem spaces propose solutions align stakeholders and drive delivery end-to-end.
Remove blockers resolve conflicts and push decisions forward without waiting for perfect clarity.
Act as the product anchor across Engineering Finance Ops Legal and GTM.
Who You Are
Experience: 7 years of product management experience with a strong track record owning complex products end-to-end.
Ownership Mindset: Bias for action accountability for results and eagerness to solve hard problems with imperfect information.
Agentic Product Experience: worked on agentic workflows L designing systems where autonomous or semi-autonomous agents drive multi-step processes (e.g. anomaly detection reconciliation operational automation) with appropriate guardrails and human-in-the-loop controls.
Domain Strength: Comfortable owning financial systems such as billing pricing engines usage metering invoice generation reconciliation and subscription models.
Collaboration: Skilled at working with engineering finance and operations teams to reach aligned outcomes.
Communication: Exceptional clarity and communication skills able to explain complex ideas simply and influence diverse stakeholder groups.
Bonus points
Experience building or scaling revenue billing or financial systems at a SaaS or platform company.
Ability to learn revenue operations contract terms regulatory constraints and financial reporting impacts of product decisions.
Exposure to usage-based pricing metering logic subscription billing or ERP integrations.
Prior experience in high-growth environments or preparing core systems for external audit/IPO.
Why Join Us
Play a pivotal role in shaping Exotels core financial operations a mission critical function as we scale.
High autonomy and leadership responsibility in a growing product org.
Solve meaningful problems that impact our customers and the companys long-term success.
A culture that rewards ownership curiosity and impact.
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
