Senior Manager, Commercial Partnerships, APAC (Channel & Alliances)

At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying. Want to learn more about life at Klaviyo Visit see how we empower creators to own their own destiny.

Role Overview

As Senior Manager Commercial Partnerships APAC youll lead the development and growth of Klaviyos channel and alliances ecosystem across AsiaPacific. This is a highly strategic handson role that combines team leadership partner enablement and market expansion.

You will be responsible for:

• Managing and growing our toptier Commercial partner book of business in Australia & New Zealand (ANZ) managed by our Commercial PAMs.
• Building and scaling a highperforming Commercial partner team in Asia and developing a reseller and alliances channel across Asia to accelerate regional growth.

You will treat Channel & Alliances as a core revenue engine not a side program by running a disciplined datadriven operating rhythm embedding structured cosell motions with Sales and CS and putting AIfirst practices at the center of how the team plans executes and reports.

This role is ideal for a playercoach who can scale Klaviyos presence across diverse markets while driving revenue through strong partnerled motions and building the leadership bench for APAC.

How Youll Make an Impact

• Set and execute the APAC Commercial Channel & Alliances strategy including the ANZ Commercial partner portfolio and Asia reseller motion aligned to regional ARR NDR and multiproduct goals.
• Drive predictable partnersourced and partnerinfluenced pipeline and ARR through a disciplined operating rhythm inspection and accurate forecasting.
• Lead coach and scale a highperforming Commercial partner team across APAC creating a highaccountability highsupport culture.
• Embed structured cosell motions with Sales and CS so partners are consistently involved in real customer work across new business onboarding and expansion.
• Design and run a scaled highvelocity partner motion for smaller agencies and resellers alongside the managed tier balancing depth with breadth across the Commercial base.
• Elevate partner experience and alliances via scalable enablement programs joint GTM plays and strong governance (rules of engagement deal registration and QBRs).

How Success Will Be Measured

Youll be measured on a mix of outcomes and leading indicators including:

• Partnersourced and partnerinfluenced ARR and pipeline in Commercial segments.
• Pipeline coverage and conversion for partnerattached opportunities (by market and segment).
• Multiproduct attach rate (e.g. SMS WhatsApp MA K:Service Reviews CDP) via partners.
• Activation productivity and health of managed partners (timetofirstdeal deals per partner QBR participation certifications).
• Team performance and development: attainment vs goals progression and internal partner/Sales feedback.

Required Skills & Qualifications

• Proven experience in partnerships channel sales or business development with a focus on Commercial or midmarket SaaS.
• Track record of building and managing partner teams and reseller ecosystems including owning revenue and pipeline targets.
• Strong understanding of APAC markets with direct experience in ANZ and Asia highly preferred.
• Excellent communication and relationshipbuilding skills with both internal and external stakeholders including Clevel.
• Datadriven operator with expertise in forecasting pipeline management and partner performance analysis.
• Ability to thrive in a fastpaced highgrowth environment with competing priorities.
• Demonstrable AIfirst thinking: proven ability to identify test and implement AIdriven workflows that increase team efficiency effectiveness and scalability.
• Comfort experimenting with AI in work or personal projects with a desire to responsibly explore new AI tools and workflows to make work smarter and more efficient.

Preferred Qualifications

• Experience building or leading Channel & Alliances motions (agencies SIs BPOs ISVs resellers) across multiple APAC markets.
• Exposure to ecommerce and martech ecosystems (e.g. Shopify WooCommerce SFCC Magento or adjacent platforms).
• Prior experience designing and running cosell programs and GTM plays with agencies and global alliances partnerships.
• People management experience in highgrowth environments especially managing Partner Account Managers or Channel sellers.

Klaviyo in APAC

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our gotomarket teams in sales customer success partnerships marketing recruiting and product support.

As the team grows we will see a continued expansion of Klaviyos customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydneybased and broader APAC teams. This is your unique opportunity to join us at a very early stage and help shape the future of Klaviyo in APAC and the leadership engine we build through Channel & Alliances.

One of our values as a company is always learning and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC there is significant headroom to grow and develop within your role we are looking for the leaders of the future.

At Klaviyo managers are often promoted up into their roles and people are regularly promoted or move into new functional areas it really is an education through experience here.

We use Covey as part of our hiring and/or promotional process. For jobs or candidates in NYC certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidatesubmitted applications. We began using Covey Scout for Inbound on April 3 2025. Please see the independent bias audit report covering our use of Covey for more detail.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3 2025.

Please see the independent bias audit report covering our use of Covey here