Business Readiness Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Business Readiness Manager plays a vital role in turning change into meaningful impact for Lifebroker and the customers we serve. Sitting at the intersection of technology operations and people this role ensures new systems and ways of working are embraced understood and embedded into everyday business. By translating investment into real-world outcomes the Business Readiness Manager helps teams adapt with confidence enabling Lifebroker to perform at its best and support TALs purpose of protecting what matters most to Australians.
In this role you will:
- Lead endtoend business readiness and change management for technology initiatives
- Translate business requirements into prioritised backlogs supporting Agile delivery
- Partner with stakeholders to align business technology and customer outcomes
- Ensure quality stability and readiness of Salesforce CRM changes
- Partner with Business Intelligence to deliver accurate and automated reporting
- Identify and implement process and control improvements aligned to TAL standards
Qualifications :
- Brings handson experience with Salesforce CRM and an understanding of how systems support sales and service teams
- Translates business needs into clear workable solutions using Agile ways of working
- Builds trusted relationships and communicates confidently with stakeholders at all levels
- Leads change with empathy and structure helping people adapt to new systems and ways of working
- Thinks analytically and pragmatically balancing detail with a focus on outcomes
- Brings curiosity and a continuousimprovement mindset aligned to TALs purpose and values
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
Need adjustments during the recruitment process Let our team know by getting in touch with us herewere here to support you.
Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting peopleAccess the tools and resources to acquire new skills, grow your capabilities, and take on new roles within a progressive, digitally enabled company Work with experie ... View more
