Business Development Executive C & F
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
POSITION TITLE: Business Development Executive - C & F
REPORTS TO: HOD Sales & Marketing
DIRECT REPORTS/SUPERVISES:None. Works collaboratively with the managers and operations supervisory teams in the territory.
Working relationships:
INTERNAL CONTACTS
Operations Team
HR
Finance and IT
QHSE
EXTERNAL CONTACTS
Customer
Statutory/Regulatory Authorities
Suppliers
Extent of Authority:
Has decision making authority in aspects linked to the operational tasks but always in consultation with General manager and fellow supervisory level colleagues.
JOB PURPOSE
Organize and lead the sustainable and profitable development of our client business.
1. Functionally and administratively responsible for all Sales & Marketing activities in the assigned territory. (New sales upselling of our client services customer account management and pricing / quotation) to ensure long term profitable growth.
2. Build & maintain strong relationships with customers through a clear internal / external customer communication strategy.
3. Support the overall service delivery targets to ensure customer satisfaction.
Key Responsibilities
Sales Performance
1. Implementation of sales plan based on overall business objectives and strategy and following up of performance including corrective actions as needed to achieve the objectives.
2. Develop and apply pricing structures for key clients and perform negotiations on contracts and conditions with key customers.
3. Analyze and suggest strategies to react to changing business trends.
4. Conduct client visits based on target prospects.
Customer Service
5. Determine the crucial needs of key clients and communicate this to the operations managers / supervisors to ensure the customer will receive first-class customer care and service.
6. Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines airlines and international partner offices.
7. Conduct half year customer satisfaction surveys and seek necessary improvements for key accounts
8. Participate in the monthly account reviews.
Reporting
9. Analyze and profile client accounts based on performance value and potential and generate periodic reports.
10. Generate monthly sales operations reports and for submission and consultative review with management.
11. Keep Management updated on customer needs and relevant market intelligence.
Requirements
Experience
5 C & F
Qualifications
Diploma / Degree in Commerce or related field.
Key Skills
Organizational
Leadership
Computer literacy
Personal Attributes
Result oriented
Team player
Integrity
Ability to drive a team to work towards common goals
Problem solver
Benefits
Benefits:
Permanent and pensionable
Fuelairtimemedical and car allowance.
Company Industry
IT Services and IT Consulting
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Marketing
- Cold Calling
- Sales Pipeline
- Salesforce
- Inside Sales
- Customer relationship management
- CRM Software
- negotiation
- Lead Generation
