Business Development Manager

Salt Lake, UT - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

DSV - Global transport and logistics
In 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporting storing packaging re-packaging processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines outlets stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Salt Lake City 3999 Parkway Blvd

Division:Air & Sea
Job Posting Title: Business Development Manager
Time Type: Full Time

Position Summary:

The Business Development Manager plays a critical role in advancing customer engagement digital adoption and cross-border operations. This role is centered on improving myDSV digital platform usage conducting key account health checks and ensuring seamless Canada and Mexico shipment setup and management across all customers. The manager will also support strategic initiatives assigned by the Branch Manager including new customer onboarding further digitization efforts and the promotion of new DSV products such as DSV Xpress.

Key Responsibilities:

Digital Optimization:

Drive and monitor myDSV usage across all assigned customers.
Track and improve digital booking KPIs addressing gaps and creating actionable plans.

Conduct regular customer health checks ensuring platform functionality app updates and resolution of trouble spots.
Provide internal and external training to improve platform engagement.
drive EDI API and EDC projects as necessary to continue strategic development and efficiencies.
Show immediate improvement in our digitization efforts measured weekly with our digitization dashboard

Canada & Mexico Setup & Shipment Management:

Serve as the point of contact for Canada and Mexico shipping setups including billing configuration routing and document requirements.
Ensure all customers have appropriate systems processes and compliance measures in place for seamless cross-border shipments.

Collaborate with customs billing and operational teams to ensure shipment execution and issue resolution.

Key Account Support:

Conduct regular reviews of key accounts to ensure satisfaction and alignment with service goals.
Work with depatment managers and sales managers on process improvement and specialty requests
Work directly with customers and internal stakeholders to improve service outcomes and operational efficiency.
Monitor quote requests ensure timely follow-up and maximize conversion.

Special Projects & Strategic Initiatives:

Lead new customer and Shenker onboarding by coordinating internal teams and facilitating smooth implementation.
Support the launch and market promotion of new DSV products including DSV Xpress ensuring customers are informed trained and converted where appropriate.
Collaborate cross-functionally to drive process improvements and product adoption.

Additional Responsibilities:

Prepare performance reports and updates for Branch Manager and stakeholders.
Partner with sales operations and IT to streamline processes and enhance customer experience.
Represent the branch in internal and external meetings training or customer presentations as needed.

For this position the expected base pay is: $67000 - $91500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge geographical location skills experience and other objective business considerations.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at. If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity respecting different cultures and the dignity and rights of individuals. When you join DSV you are working for one of the very best performing companies in the transport and logistics industry. Youll join a talented team of approximately 75000 employees in over 80 countries working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on natures terms.

We promote collaboration and transparency and strive to attract motivate and retain talented people in a culture of respect. If you are driven talented and wish to be part of aprogressiveand versatile organisation well support you and your need to achieve your potential and forward your career.

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Required Experience:

Manager

DSV - Global transport and logisticsIn 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporti...