Senior Program Manager, SSD Launch
Chicago, IL - USA
Job Summary
Key job responsibilities
* Manage new and existing programs successfully delivering difficult projects and goals across multiple organizations
* Work directly with internal providers customers and partner teams to craft and deliver scalable solutions
* Partner with other program managers to secure resources scope efforts set project priorities and milestones and drive delivery
* Own program communication accelerating progress by driving crisp and timely decisions clearing blockers (e.g. path to green) escalating as appropriate
* Influence design and development of strategic processes
* Innovate to improve processes and continuously remove cost from our launches and operation
* Work with program managers and business leaders to communicate and impact critical business initiatives
* Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects and using this data to drive/influence business decisions
* Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
* Manage post-launch support plans (e.g. post-mortem issue/ticket management etc.) and look for opportunities to improve program quality and operational excellence
* Travel up to 50% of the time
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at IL Chicago - 115600.00 - 160000.00 USD annually
USA TN Nashville - 104100.00 - 155400.00 USD annually
USA WA Bellevue - 115600.00 - 160000.00 USD annually
Required Experience:
Manager
Key Skills
About Company
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