Business Support Assistant Ditwa Response (SSA3)

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.

ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

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WHY JOIN WFP

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive diverse and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ORGANISATIONAL CONTEXT AND JOB PURPOSE

The Business Support Assistant - Ditwa Response will operate as part of the emergency surge team under the direct supervision of the Deputy Country Director. This role is embedded within the organizations humanitarian response framework which aims to deliver timely and effective assistance to communities affected by Cyclone Ditwa and subsequent flooding. The position will support field operations in Badulla District ensuring that programme activities are implemented efficiently and in alignment with organizational standards and emergency protocols.

The incumbent will work closely with programme and operational teams to provide the support to maintain continuity of services facilitate coordination and uphold accountability in all aspects of the emergency response.

KEY RESPONSIBILITIES (not all-inclusive nor exhaustive):

Provide essential support for emergency response operations in ensuring smooth functioning of surge activities.

Collect sort and disseminate correspondence reports and other materials promptly to meet the urgent demands of the Ditwa Cyclone response.

Respond to routine queries and escalate critical issues to ensure timely and accurate service during the emergency surge period.

Support the maintenance of office files documents and records in accordance with established systems and processes ensuring information is current and readily available for response teams.

Undertake standard data entry tasks in line with defined systems to maintain organized and accessible information for emergency operations.

Assist in logistical arrangements for field missions meetings and events related to the Ditwa emergency response including coordination with surge teams.

Perform any other related duties as assigned by the supervisor to support ongoing emergency relief efforts.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE:

Education:

Completion of secondary school education.

Experience:

Three or more years of experience in general administrative work.

Knowledge & Skills/ anguage:

• Ability to use standard office equipment such as photocopiers and
• Prior experience in WFP sensitization work during emergencies.
• Sensitivity towards ground-level situations and community needs.
• High level of integrity and ability to maintain confidentiality.
• Proficient in MS Office applications.
• Basic knowledge of country context and local insights.
• Strong interpersonal skills and ability to work as a team player.
• Good attention to detail to identify data discrepancies.
• Ability to work to deadlines and follow clear instructions.
• Strong oral and written communication skills in Sinhala and/or Tamil and English.

Sri Lankan Nationals only and do apply on/before 18 February 2026.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:

NO FEE DISCLAIMER

The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.

• If you experience challenges while submitting your online application please contact us at for technical support only.

• Please note that applications sent to this email address cannot be considered.

• We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).

• Once your profile is completed please apply and submit your application.

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.