Administrative Assistant, TRIO and Veteran Programs

Compensation

Job Description Summary

Job Description

Responsibilities and Duties Include:

• Greets visitors answers phones responds to inquiries and resolves issues based on established college policies making appropriate referrals as needed.

• Assists in the resolution of student employee and/or other issues based on pre-determined college policies or department practices.

• Performs a wide variety of administrative tasks including data entry and the drafting editing and revision of letters reports and other materials; maintains accurate databases and records.

• Organizes and facilitates meetings and special events schedules and coordinates dates and times venues attendance agendas contracts hospitality staffing and facility arrangements.

• Performs various duties related to maintaining one or more individual schedules and coordinates travel arrangements when appropriate.

• Manages payroll functions including the audit of timesheet entries for staff faculty and student employees.

• Performs basic routine bookkeeping functions relative to program/department budget including tracking purchases and expenditures and may assist in the budget development process.

• Facilitates monitors and/or oversees department purchasing inventory and requisitioning of supplies and equipment.

• Prepares special reports summaries or replies to inquiries by compiling data and statistics from various departmental resources.

• May assist in the development or upkeep of the department webpage including social media and web presence.

• May supervise and oversee the activities of student employees.

• Provides service to the college through participation in events committees and other college activities.

• Complies with all published College Rules procedures guidelines and laws/regulations governing public employees including but not limited to those related to document retention and destruction FERPA and confidentiality.

• Strictly honors the privacy security and confidentiality of student records and other sensitive information according to appropriate state federal and college regulations policies and procedures.

• Provides service excellence through courteous informed accessible and professional engagement.

• Performs other duties as assigned.

Reports to: Director TRIO and Veteran Programs

QUALIFICATIONS

Required: An associate degree with two (2) years of experience or a combination of completed education and/or experience equal to four (4) years.

Additional Requirements: A criminal background check will be conducted.

General Knowledge Skills and Abilities

• Ability to work successfully in a multi-cultural environment.

• Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.

• Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.

• Critical Thinking & Judgement - able to make well-reasoned sensible and timely decisions based on careful objective review and informed analysis of available information considerations and other factors.

• Customer Service ability to respond promptly and courteously to all questions from students and faculty demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all job-related actions.

• Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving proven skills in identifying issues determining their cause developing creative solutions and following through with implementing resolutions.

• Team Orientation & Interpersonal highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

• Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.

• Results Orientation proven ability to set and exceed established targets.

• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

• Detail Oriented - Proven accuracy and attention to detail.

• Multi-task - Ability to expeditiously organize coordinate manage prioritize and perform multiple tasks simultaneously to swiftly assess a situation determine a logical course of action and apply the appropriate response.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. regarding non-discrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.