Customer Relations Executive JLPT N1N2
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Company Background
The company is a management firm that assists Japanese companies and expatriates in managing health risks for employees working or traveling abroad. This includes handling emergencies checkups and insurance.
Job Description
- Serve as an interpreter during doctor consultations and health screenings for Japanese members.
- Provide medical support including handling hospital procedures and insurance claims.
- Act as an interpreter for police reports especially in cases of car accidents involving Japanese customers.
- Handle documentation and data entry in both Japanese and English.
- Provide general administrative and operational support for assigned tasks.
- Manage phone calls emails and other ad-hoc duties.
Requirements
- Must have JLPT N2 or above.
- Graduates from Japanese universities are encouraged to apply.
- Fluency in Japanese good command of English and knowledge of Malay.
- Strong interest in Japanese culture with a passion for adapting to and interacting with Japanese clients.
- Working hours: Monday to Friday 8 AM to 5 PM with 24/7 standby on a rotational shift for urgent cases (overtime and travel allowance provided).
Benefits
- Basic salary: RM4500 to RM6500.
- Parking provided (for self-driving).
- Travel allowance (for public transport commuters).
- Medical insurance health screenings and medical check-ups.
- Yearly salary increment.
- Handphone and overtime allowances.
Candidates may apply online or send their resumes to
Only shortlisted candidates will be contacted.
Key Skills
- Special Events
- Blog Posts
- Account Executives
- Fact Sheets
- Press Releases
- Account Management
- Client Relationships
- SEO
- Content Marketing
- Client Meetings
- ROI
- Client Contact
- Client Service
