Customer Service Executive
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Company Background:
We are representing a company who specliazes in the sourcing distribution and manufacturing of frozen and refrigerated food products. As they are expanding they are looking for a Customer Service Executive to join the team in Kajang.
Job Responsibility:
- Answer and manage incoming customer calls in a professional and friendly manner
- Understand customer needs and provide appropriate product information
- Prepare and send accurate quotations and invoices based on customer requirements
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g. sales logistics accounts) to ensure customer satisfaction
- Follow up with customers for approvals payments and feedback
- Resolve customer queries and escalate issues when necessary
- Ensure timely and accurate documentation of all activities
Job Requirements:
- Minimum SPM and above.
- At least 1 year working experience as general admin/ sales support that manage invoices and documentations.
- Knowledge in AUTOCOUNT system & Microsoft Excel will be added advantage.
- Willing to work Alternate Saturday half day.
- Able to communicate in Mandarin due to business nature.
Working Hour:
- Monday - Friday 8:00am 5:30pm
- Alternate Saturday 8:00am - 2:00pm/ 1:00pm
Interested candidate may apply online or email resume at
Only candidates who are shortlisted will be notified.
RM3000-RM4000
Key Skills
- Abinitio
- Business Analysis
- Logistics & Procurement
- Client Services
- Business Analytics
