Transport Specialist

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Role Overview: Ensuring end-to-end transport coverage

Reporting to the Facility Manager youll oversee all site transport operations and ensure safe efficient and compliant employee transport services for the Client at Mumbai. Youll coordinate daily transport schedules confirm every trip is logged (start time mileage driver and staff details) and verify only rostered employees are picked up. Youll manage approval for exception or urgent requests as required by the contract.

You will maintain a 24/7 transport helpdesk logging calls responding to transport queries and handling employee concerns with speed and accuracy. Youll monitor trip progress report incidents or speed violations and ensure timely communication and handover with the Transport Helpdesk team. Precise documentation on transport management software log books and reports is central to your role.

As a central link among JLL client admin and vendor teams youll manage vendor coordination oversee compliance with company and legal requirements (driver/vehicle documents staff safety route assignments GPS compliance) and resolve operational issues to protect employee data and uphold transparency.

Key Responsibilities:

• Prepare daily/weekly/monthly transport rosters update emergency contacts and assign reference numbers for requests.

• Ensure timely vehicle dispatches monitor trip execution and complete arrival and departure logs.

• Track investigate and escalate transport incidents handle urgent cases and participate in vendor performance reviews.

• Generate all required operational and compliance reports.

Required qualifications:

• Graduation in any discipline.

• 35 years transport management experience preferably in corporate/BPO settings.

• Strong teamwork analytical and communication skills.

• Proficiency with transport management and MS Office tools.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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