Opening in 2026 The Cape Town EDITION will introduce contemporary luxury lifestyle hospitality to the iconic V&A Waterfront. Located on Quay 7 the hotel will feature 142 guestrooms including six serviced apartments and will operate under an international management agreement.
Developed through the partnership between Marriott International and legendary hotelier Ian Schrager EDITION Hotels are defined by refined design deeply personalised service and vibrant social energyeach property reflecting the culture and creative spirit of its destination.
The Cape Town EDITION is poised to become one of the citys most influential culinary social and lifestyle destinations.
Role OverviewThe Director of Sales / Senior Sales Manager leads the daytoday sales function at The Cape Town EDITION with a focus on driving revenue performance and building longterm valuebased customer relationships.
This role is responsible for executing the propertys sales strategy achieving personal and team booking goals and partnering closely with internal and external stakeholders to ensure the hotel meets its commercial objectives across rooms meetings and events.
Key Responsibilities Sales Strategy & ExecutionPartner with the commercial leadership team to understand and implement the propertys sales strategy
Develop and execute segmentspecific sales plans aligned with revenue market and customer objectives
Support the development and execution of internal and external sales promotions
Collaborate with on and offproperty sales channels to ensure aligned complementary sales efforts
Revenue Generation & PerformanceDrive revenue performance by setting the standard through personal booking goals
Recommend and monitor booking goals for direct reports
Analyse market trends and sales data to identify opportunities and adjust strategies
Support Revenue Management with accurate forecasting and sixperiod projections
Sales Operations & Account ManagementOversee daytoday sales activities and performance of direct reports
Participate in sales calls to acquire new business and close key accounts
Approve space release for catering where applicable to maximise revenue
Ensure operational execution of booked business including proposals contracts and customer correspondence
Customer Experience & Service ExcellenceLead by example in delivering exceptional guest hospitality and service standards
Engage with customers before during and after events to gather feedback and ensure satisfaction
Ensure delivery against contractual commitments and brand standards
Empower and coach the sales team to deliver personalised anticipatory service
Embed guest satisfaction and continuous improvement into team engagement and meetings
Relationship ManagementBuild and maintain strong relationships with key customers partners and internal stakeholders
Attend client events trade shows and sales missions to strengthen market presence and relationships
Collaborate with departments including Human Resources Engineering and Loss Prevention to support operational and regulatory requirements
People Leadership & DevelopmentInterview hire and onboard sales talent aligned with business needs and brand culture
Provide ongoing coaching feedback and performance management
Utilise available training tools to support professional development and service excellence
Candidate ProfileDiploma or degree in Business Administration Marketing Hotel and Restaurant Management or a related field or equivalent experience
Experience in hotel sales or a related commercial role preferably within a luxury or lifestyle hospitality environment
Proven ability to drive revenue manage client relationships and lead highperforming teams
Strong communication analytical and organisational skills
Additional InformationFulltime onsite role based at The Cape Town EDITION V&A Waterfront
Candidates must have the legal right to work in South Africa
In line with our Employment Equity objectives preference may be given to candidates who contribute to workforce representivity
Required Experience:
Director
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more