General Manager Social Bar & Listening Room

Social is where energy craft and hospitality converge. From sunlit afternoons to vinyl-fueled nights in the hidden Listening Room this is a space for hospitality professionals who thrive on curiosity connection and rhythm. 

Here cocktails tell stories music sets the mood and guests are invited to linger. Youll work shoulder-to-shoulder with a passionate team guiding memorable experiences through service personality and attention to detail. Every shift is hands-on high-energy and designed to delight.

Start Date: April 2026
Contract Type: Full-Time
Pay Rate: $71000 - $77000 per year dependent on experience.

Key Responsibilities 

Operational Leadership 

• Lead all front-of-house bar operations across the main bar lounge and Listening Room. 
• Set uphold and evolve service standards that reflect energy intention and refined execution. 
• Oversee scheduling labor strategy and daily operational readiness for a high-volume beverage-led venue. 
• Manage inventory cost controls supplier relationships and operational systems. 
• Ensure compliance with health safety licensing and brand standards. 

Experience & Storytelling 

• Champion a cocktail-first program including seasonal menus large-format serves wellness-forward creations and rare spirit experiences. 
• Own the Listening Room experience; discreet entry ritual-led pours curated vinyl and storytelling-driven service. 
• Collaborate closely with Culinary Entertainment and Leadership teams to shape pacing mood and guest flow. 
• Maintain consistency of tone; confident curious and intentional from day service through late-night energy. 

People Leadership & Development 

• Lead coach and develop bartenders and service staff through mentorship trust and accountability. 
• Inspire commitment and high performance by enrolling buy-in rather than directing through authority. 
• Foster a culture of ownership creativity and emotional intelligence. 
• Act as a visible composed leader in the room especially during high-energy or high-pressure services. 

Qualifications :

What You Bring 

Proven leadership experience in beverage-led high-volume hospitality environments. 
Deep knowledge of spirits mixology techniques and modern cocktail culture. 
A leadership style rooted in presence collaboration and shared accountability. 
Strong understanding of service flow guest psychology and atmosphere-driven experiences. 
Comfort leading teams in fast-paced design-forward high-expectation environments. 
ProServe certification required. 

Bonus If You Bring 

Experience managing exclusive or concept-driven spaces (speakeasy listening room secret menu). 
Background in luxury hotels or destination nightlife concepts. 
Passion for evolving beverage programs and experiential bar models. 
Formal beverage spirits or leadership education. 

Who You Are 

You are a connector and catalyst socially confident perceptive and driven. You thrive in environments where energy shifts throughout the day and night and you find purpose in shaping both the guest experience and the team behind it. 

You are persuasive without being forceful decisive without being rigid. You lead conversations anticipate moments and motivate others through clarity and trust. Pressure sharpens your focus not your tone. 

At Social you dont just manage operations you set the rhythm guide the mood and create the conditions for nights guests will remember long after the music fades. 

Lead with intention. Stay moved. 

Physical Demands 

• Continuous standing and walking throughout service periods. 
• Frequent bending reaching and lifting up to 11lbs (5kg); occasional lifting up to 22lbs (10kg). 
• Ability to work at a faster-than-average pace in a high-energy bar environment. 

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Additional Information :

Job Perks & Benefits: 

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation. 

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at . 

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at  and well work with you to ensure your needs are met. 

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward. 

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness. 

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age. 

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate. 

Together we build a workplace where belonging isnt just possible its expected. 

Be you. Be bold. Stay moved. 

#CWMRLeadership
#CWMRSummer26

Remote Work :

No

Employment Type :

Full-time