Information Desk Staff Required At Airport
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Job Location:
Thiruvananthapuram - India
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Information Desk Staff
Company: Bluespirit
Location: Thiruvananthapuram Kerala India
Contract Details: Full-time
Bluespirit a leading airport company is looking for a highly motivated and customer-oriented Information Desk Staff to join our team at Thiruvananthapuram Airport in Kerala India. As an Information Desk Staff you will be the first point of contact for passengers and visitors at the airport providing them with accurate and timely information and assistance.
Key Responsibilities:
- Greet and welcome passengers and visitors at the information desk
- Provide accurate and up-to-date information about flight schedules gate changes baggage claim and other airport services
- Assist passengers with check-in procedures and direct them to the appropriate counters
- Handle inquiries and complaints in a professional and courteous manner
- Keep the information desk area clean and organized
- Monitor flight arrivals and departures to ensure timely assistance to passengers
- Collaborate with other airport staff to ensure smooth operations and customer satisfaction
- Provide support to passengers with special needs such as elderly or disabled individuals
- Keep track of lost and found items and assist passengers in retrieving their belongings
- Stay updated on airport policies and procedures to provide accurate information to passengers
- Handle cash transactions for airport services such as baggage storage and lost luggage claims
- Assist in emergency situations such as flight delays or cancellations by providing necessary information to passengers
Qualifications:
- High school diploma or equivalent
- Previous customer service experience is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and high-stress environment
- Proficiency in English and local language
- Knowledge of basic computer skills and ability to learn new software quickly
- Ability to handle cash transactions accurately
- Flexibility to work in shifts including weekends and holidays
- Must be able to pass a background check and obtain necessary airport security clearance
If you are a team player with a passion for providing exceptional customer service we encourage you to apply for this exciting opportunity to be a part of our dynamic team at Bluespirit. We offer a competitive salary and benefits package as well as opportunities for growth and development within the company.
Join us and be a part of the exciting world of airport operations!
Key Skills
- Time Management
- Guest Relations
- Hospitality Management
- Front office Managements
- Accomodation
- Telephone handling
- Communication
- Guest Services
- Relationship Management
- Reservation
- Airport
- Administrative Services
- Client Services
- Airlines
- Safety and Security
