Strategist

As a Strategistyou bring key strategic guidance to multidisciplinary teams. Youre not fazed effectively communicating your findings to varying audiencesfrom creative to technical team members. And you have an intimate understanding of your client their competitors and key industry trends relating to their business.This allows you to develop customer insights help define brand business and customer requirements and ensure the impact of our work is measured throughout the project. Youre a rock star in at least two strategy disciplinesbusiness analysis qualitative consumer research and web analyticsbut well welcome your balanced working knowledge of all.Most importantly you live and breathe insightsabout a clients business their competitors and their customers.

You Will:

• Workwith clients to identify specific problems and challenges on a given project.
• Identify opportunities and definerequirements for business analysis qualitative consumer research and web analytics tasks.
• Become the authority on our clients business sector and provide key information and perspective on the clients strategic direction in relation toits competitors.
• Plan execute and coordinatepertinent research and analysis.
• Analyze and presentthe results to clients and project teams.
• Define lifecycle measurement strategies to derive key insights for website strategy development and optimization.
• Develop studies and implement market research services insector industryandcompetitive analyses; benchmarking existing solutions against competitors; and consumer research and insight.
• Assist inthe design and facilitation of qualitative consumer research(ie. usability testing focus groups field study) requirements gathering sessions and stakeholder interviews.
• Provide thought leadership in site measurement research and usabilityand propose approaches that improve our clients economics and customer management capabilities.
• Extend client relationships by helping clients define their needs and potential solutions and convincethem of the value of I&P research and measurement services to their business.
• Integratestrategy services and activities into a broader continuous improvement process internally

You Have:

• Post-secondary degree in Business Marketing Economics Computer Science Human Computer Interface or related subjects preferred.
• 5 years of related experience inaccount planning business analysis qualitative research quantitative research web analytics or metric analysis.
• 2 years agency/consulting and Internet-related business experiences.
• Experience developing proposals and presentations for clients.
• Demonstrated ability to communicate complex subject matterverbally and written.
• Demonstrated ability in the marketing research and sciences areasto establish and analyze complex research studies.
• Teamwork and collaboration-orientedmindset.
• Detail and results orientation.
• Flexibilityandabilityto multi-task.
• A commitment to learning.

What We Offer

• Global maternity and parental leave
• Competitive benefits packages
• Vacation compassionate leave personal/sick days and flex days
• Access to online services for families and new parents
• Early Dismissal Fridays (off at 3:00 PM local time every Friday)
• 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization and we want to set you up for long-term an effort to do so we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings filter keywords during the review of prospective candidates and in some cases transcribe interviews with our recruiters. Human review remains central to the process and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and. We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you. We will never ask you to send us money technology or anything else to work for our company. If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: Canada based: U.K. based: Costa Rica based: