Estonian speaking Customer Advisor Athens, Greece

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 750 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Are you Estoniannative or fluent with strong Englishcommunication skills
Looking to make your career in a multicultural environment in historic Athens
So we have the perfect opportunity for you!

Your future project: join our Estonian Customer Support team.

As a customer service specialist in this project your daily responsibilities will include:

• Provide the highest level of support to our customers via various communication channels such as phone/email/chat/social media
• Give accurate valid and complete information by using the right procedures
• Be the owner of the customer query and ensuring a timely resolution and response
• Build meaningful relationship answering customers questions in a courteous friendly and professional manner
• Meet and exceed our customer service quality goals compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role you will need to have:

• Native or fluent level ofEstonian (C2/C1)
• Intermediate level of English (minimum B2) both verbal and written
• Strong communication skills with excellent phone conversation skills attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Greece
• Be located in Greece

Go further with Foundever

Whats in it for you We give our people the tools and the freedom to learn grow have fun and be themselves.

• Competitive wages and stability
• Fully paid training
• Permanent contract
• Private healthcare
• Continuous learning and skill development
• Numerous career growth opportunities
• A safe friendly diverse supportive company
• International and multicultural environment
• EverBetter wellness program with Fitness room in our premises

Apply Today!

At Foundever we recognize that our success is rooted in the diversity of our team and we firmly believe that our differences are a powerful asset.
As an equal opportunity organization we hold a deep appreciation for diversity and actively foster an inclusive environment.
We are dedicated to respecting and valuing the unique perspectives backgrounds and abilities of every individual within our company.
Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights.

Follow us.