We are looking for German-speaking Customer Support Specialists to join an international team in Athens Greece. This is a great opportunity for candidates who enjoy helping customers and working in a dynamic multicultural environment.
Responsibilities
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Provide customer support in German via phone email and chat
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Assist customers with product information troubleshooting and service inquiries
-
Resolve customer issues efficiently while ensuring a high level of customer satisfaction
-
Escalate complex cases to the appropriate internal teams when necessary
-
Maintain accurate records of customer interactions in internal systems
-
Follow company procedures and quality standards
Requirements
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Fluent German (C1/C2 level)
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Good English level (B2 or higher)
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Previous experience in customer support helpdesk or contact center roles is a plus
-
Strong communication and problem-solving skills
-
Ability to work in a fast-paced and team-oriented environment
-
Willingness to relocate to Athens if currently living abroad
We are looking for German-speaking Customer Support Specialists to join an international team in Athens Greece. This is a great opportunity for candidates who enjoy helping customers and working in a dynamic multicultural environment. Responsibilities Provide customer support in German via phone e...
We are looking for German-speaking Customer Support Specialists to join an international team in Athens Greece. This is a great opportunity for candidates who enjoy helping customers and working in a dynamic multicultural environment.
Responsibilities
-
Provide customer support in German via phone email and chat
-
Assist customers with product information troubleshooting and service inquiries
-
Resolve customer issues efficiently while ensuring a high level of customer satisfaction
-
Escalate complex cases to the appropriate internal teams when necessary
-
Maintain accurate records of customer interactions in internal systems
-
Follow company procedures and quality standards
Requirements
-
Fluent German (C1/C2 level)
-
Good English level (B2 or higher)
-
Previous experience in customer support helpdesk or contact center roles is a plus
-
Strong communication and problem-solving skills
-
Ability to work in a fast-paced and team-oriented environment
-
Willingness to relocate to Athens if currently living abroad
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