Italian-speaking Customer Service Agent
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Overview
We are hiring an Italian-speaking Customer Service Agent for an on-site position in Piraeus Athens Greece. In this role you will assist customers with shipment inquiries delivery updates and billing questions while ensuring a high level of customer satisfaction.
Key Responsibilities
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Respond to customer inquiries via phone and email.
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Assist with shipment tracking and delivery-related questions.
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Handle billing inquiries and claims requests.
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Provide support for system navigation and account setup.
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Resolve complaints and escalate complex issues when necessary.
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Maintain professional and accurate communication.
Requirements
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Native or fluent Italian (C1 level).
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English proficiency (B2 level).
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Strong communication and customer service skills.
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Basic computer knowledge and typing skills.
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Ability to multitask and work efficiently in a support environment.
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Prior customer service experience is a plus.
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
